Mid-Level ERP Analyst

Bernoulli Educação

Support Analyst providing technical assistance for educational systems. Working with implementations and customizations at Bernoulli Educação.

Posted 3/31/2026full-timeRemote • 🇧🇷 BrazilMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Provide level 2 support by phone or online (guiding and answering questions regarding all system processes, configurations, and records)
Develop reports in RM Reports and Reporting Services
Develop grade calculation formulas in TOTVS Educacional
Customize screens using the Metadados tool
Implement the School Census (Censo Escolar)
Create user manuals
Test customizations
Validate and approve new functionalities
Update TOTVS RM versions

Requirements

What you’ll need

Currently pursuing a bachelor's degree in Information Systems, Information Technology, or a related field
Experience in implementation and support of the TOTVS RM Educacional system
Knowledge of SQL databases
Experience with system parameterization, business rules, and user support
Experience in basic education (K–12) institutions is desirable
Teamwork and strong interpersonal skills
TOTVS Educacional — Basic Education course
Preferred: Experience implementing the TOTVS Educacional School Census (Censo Escolar) and creating visual formulas

Benefits

Comp & perks

Health insurance
Dental insurance
Life insurance
Meal and food allowance on the same card
Breakfast or afternoon snack available at physical locations
Transportation allowance
TotalPass and Wellhub (access to gyms and wellness services)
Day off on your birthday
Corporate University
Support program for pregnant employees
Counseling program: psychological, legal, financial, and social guidance
Wedding gift
Duo Gourmet (restaurant vouchers)
Bernoulli Benefits Club: access to a network of partners with discounts on undergraduate and postgraduate courses, energy bills, language courses and much more for you and your family
For hybrid-working mothers: 100% home office from the 6th month of pregnancy until the child is 1 year old
For hybrid-working fathers: 100% home office from the child's birth until 6 months old

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SQLreport developmentgrade calculation formulassystem parameterizationuser supportcustomization testingfunctional validationTOTVS RM EducacionalTOTVS RM version updatesvisual formulas

Soft Skills

teamworkinterpersonal skills

Certifications

TOTVS Educacional — Basic Education course