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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing operations and leading teams while ensuring adherence to deadlines and quality standards. Proficient in monitoring KPIs, analyzing operational data, and utilizing automation technologies to drive continuous improvement.
Highest-signal resume keywords
Operations ManagementTeam LeadershipKPI MonitoringData AnalysisExcel Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operations ManagementKPI MonitoringData AnalysisProcess AutomationContinuous Improvement
Soft Skills
Task PrioritizationCoachingClient Communication
Tools & Technologies
ExcelPower BIAutomation Technologies
Industry Keywords
Occupational SafetyBusiness Process ManagementFinancial Management
About the role
Key responsibilities & impact- Ensure the team's tasks are completed within defined deadlines and SLAs
- Prioritize and assign tasks across the team
- Oversee daily operations, correct deviations, and ensure quality
- Validate operational data in systems and spreadsheets; review reports
- Monitor operational and financial KPIs, supporting results analysis
- Develop the team through feedback and one-on-one coaching
- Participate in meetings with clients and internal departments, tracking action plans
Requirements
What you’ll need- Bachelor's degree in Occupational Safety, Engineering, Business Process Management, or a related field
- Experience managing operations or processes
- Experience leading teams
- Experience monitoring KPIs and analyzing data
- Familiarity with automation technologies and tools (including AI)
- Proficiency in Excel/spreadsheets and Power BI
- Experience with continuous improvement and process automation is a plus
- Experience with operational financial management (revenue, costs, P&L) is a plus
Benefits
Comp & perks- Swile benefits card for food and meals
- Health insurance (extendable to legal dependents)
- Dental plan
- Life insurance
- Totalpass benefit for fitness, mindfulness, therapy, nutrition, and sleep quality
- Moodar platform for online psychotherapy
- Birthday day off
- Swile Mobility allowance for commuting
- Home office allowance for remote work
- Training programs and a career model that recognizes performance
- Innovation and collaboration space with an on-site corporate market (Mercadinho Corporativo)
