O&M Site Manager
Bernhard
full-time
Posted on:
Location Type: Office
Location: Geismer • Louisiana • 🇺🇸 United States
Visit company websiteJob Level
SeniorLead
About the role
- The O&M Site Manager is responsible for maintaining a high level of customer satisfaction, quality and safety,
- Follows safety rules/procedures; avoid known hazards in the work environment
- Build and sustain customer relationships to ensure complete customer satisfaction
- Supervision of the team, monitoring effectiveness, housekeeping, efficiency, assignments/coordination of repairs
- Provides technical assistance with installations and modifications to existing systems
- Meets or exceeds all financial expectations, reviewing cost data with the Asset Management team
- Manages dispatch procedures to ensure a high level of customer satisfaction and proficient, effective communications
- Directly responsible for all field labor, materials, profit, loss, project performance, safety, subcontractors, vendors, etc.
- Maintains and protects the company image and culture and coaches others in the company way
- Ensures that employee morale and retention are kept at a high level
- Maintains inventory and tool procurement for all service vehicles.
- Maintains a continuing education program for personnel
- Performs orientation for new hires
- Prepares monthly and annual reports
Requirements
- Bachelor degree in a technical or business discipline
- Minimum of 10 years' experience with a proven track record in the HVAC business
- Ability to work effectively with all client and other contractor's personnel onsite
- Capable of communicating effectively (verbal, email, etc.) with a wide variety of stakeholders such as on-site operators, engineering, technicians/electricians and other site contractors
- Must be proficient in Outlook, Word, Excel
- Must be organized and self-motivated with the ability to lead a team
- Professional manner and appearance is required
- Effective verbal and written communication skills
- Detail-oriented and willing to tackle various ongoing projects in a fast-paced environment
- Versed in the industry and the Company's competitors
- Ability to multitask and perform duties outside of the scope of work when necessary.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
HVACtechnical assistanceinstallationsmodificationsinventory managementtool procurementproject performancecost data analysisdispatch proceduressafety procedures
Soft skills
customer satisfactionteam supervisioneffective communicationleadershiporganizational skillsdetail-orientedself-motivatedemployee moralerelationship buildingmultitasking
Certifications
Bachelor degree