Lead Business Support Analyst, Workday HCM
Bernalillo County
full-time
Posted on:
Location Type: Office
Location: Albuquerque • New Mexico • United States
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Salary
💰 $69,451 - $109,720 per year
Job Level
About the role
- Coordinates with systems, network, and database administrators to implement application or system design specifications and ensure integration across multiple platforms and technologies; maintains effective communication with users regarding vendor activities, issues, timelines, and project status.
- Analyzes and evaluates computer network design, operating systems, and business requirements; consults with departmental personnel to identify opportunities for strategic network enhancements; designs system architecture, network infrastructure, and configuration solutions that align with organizational needs; develops and executes improvement plans.
- Serves as administrator for large and highly complex databases; researches and defines database environment requirements and specifications; determines integration needs to ensure interoperability across multiple platforms and technologies.
- Oversees the integrity and security of County networks and all related components, including hardware, software, and user access; monitors network activity for malicious behavior; filters threats; retrieves data for investigations; defines and maintains network and data security standards; performs computer forensics as authorized; researches emerging threats and implements new security products and procedures.
- Provides recommendations for hardware and software enhancements to support business goals; recommends and/or implements operating system modifications to optimize performance and resolve resource issues; develops and executes improvement plans.
- Serves as a technical expert within the assigned area; provides guidance and direction to professional staff; resolves complex technical issues; participates in strategic planning for system and application development or modification.
- Leads the work of subordinate IT staff within an assigned unit; directs the efforts of peers and team members on assigned projects to ensure successful execution.
- Prepares reports, correspondence, and technical documentation; participates in committees and task forces; attends meetings, conferences, and training sessions.
- Handles sensitive and/or confidential records, documents, and information with discretion and in accordance with confidentiality policies and standards.
- Performs other related duties as assigned. Position responsibilities may vary depending on the specific allocation and focus of the role.
Requirements
- Bachelor’s Degree in Computer Science, Information Systems, or related field.
- Six (6) years of work experience performing development and analysis in a comparable complex information systems environment.
- Any equivalent combination or related education and/or experience may be considered for the above requirements.
Benefits
- generous leave accruals
- career development opportunities
- remote & flex-work options as appropriate
- longevity pay
- education assistance program
- health benefits
- lucrative retirement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
database administrationnetwork designsystem architecturenetwork infrastructurecomputer forensicssecurity standardsoperating system modificationstechnical documentationdata securityintegration solutions
Soft Skills
effective communicationstrategic planningguidance and directionproblem-solvingleadershipcollaborationdiscretionreport preparationparticipation in committeesproject management