Lead Business Support Analyst, Workday HCM

Bernalillo County

Lead Business Support Analyst (HR) specializing in Workday HCM for Bernalillo County. Involves advanced analytical procedures, programming, and systems to support human resources.

Posted 4/17/2026full-timeAlbuquerque • New Mexico • 🇺🇸 United StatesSenior💰 $69,451 - $109,720 per yearWebsite

About the role

Key responsibilities & impact

Coordinates with systems, network, and database administrators to implement application or system design specifications and ensure integration across multiple platforms and technologies; maintains effective communication with users regarding vendor activities, issues, timelines, and project status.
Analyzes and evaluates computer network design, operating systems, and business requirements; consults with departmental personnel to identify opportunities for strategic network enhancements; designs system architecture, network infrastructure, and configuration solutions that align with organizational needs; develops and executes improvement plans.
Serves as administrator for large and highly complex databases; researches and defines database environment requirements and specifications; determines integration needs to ensure interoperability across multiple platforms and technologies.
Oversees the integrity and security of County networks and all related components, including hardware, software, and user access; monitors network activity for malicious behavior; filters threats; retrieves data for investigations; defines and maintains network and data security standards; performs computer forensics as authorized; researches emerging threats and implements new security products and procedures.
Provides recommendations for hardware and software enhancements to support business goals; recommends and/or implements operating system modifications to optimize performance and resolve resource issues; develops and executes improvement plans.
Serves as a technical expert within the assigned area; provides guidance and direction to professional staff; resolves complex technical issues; participates in strategic planning for system and application development or modification.
Leads the work of subordinate IT staff within an assigned unit; directs the efforts of peers and team members on assigned projects to ensure successful execution.
Prepares reports, correspondence, and technical documentation; participates in committees and task forces; attends meetings, conferences, and training sessions.
Handles sensitive and/or confidential records, documents, and information with discretion and in accordance with confidentiality policies and standards.
Performs other related duties as assigned. Position responsibilities may vary depending on the specific allocation and focus of the role.

Requirements

What you’ll need

Bachelor’s Degree in Computer Science, Information Systems, or related field.
Six (6) years of work experience performing development and analysis in a comparable complex information systems environment.
Any equivalent combination or related education and/or experience may be considered for the above requirements.

Benefits

Comp & perks

generous leave accruals
career development opportunities
remote & flex-work options as appropriate
longevity pay
education assistance program
health benefits
lucrative retirement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

database administrationnetwork designsystem architecturenetwork infrastructurecomputer forensicssecurity standardsoperating system modificationstechnical documentationdata securityintegration solutions

Soft Skills

effective communicationstrategic planningguidance and directionproblem-solvingleadershipcollaborationdiscretionreport preparationparticipation in committeesproject management