Customer Service Representative, Portuguese

BERLITZ

Customer Service Representative providing support for Live Online operations with a focus on customer satisfaction. Managing inquiries in Portuguese and ensuring seamless lesson scheduling in São Paulo.

Posted 4/29/2026contractRemote • 🇧🇷 BrazilMid-LevelSenior💰 $7 per hourWebsite

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Provides basic lesson support for Live Online instructors and students
Maintains positive customer relations and ensures customer satisfaction
Resolves customer inquiries and complaints via phone, email, and case management
Maintains customer records
Conducts first-lesson orientations
Schedules lessons for customers and instructors
Encourages customer re-enrollments

Requirements

What you’ll need

Exceptional interpersonal and communication skills
Strong organizational skills and attention to detail
Experience working with web-based software applications
Previous customer service experience preferred
Expert-level Portuguese; intermediate-level English
Salesforce.com experience preferred

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account BERLITZ Website LinkedIn All Job Openings 51 - 200 employees Founded 1886 📚 Education 👥 B2C 🤝 B2B Education
B2C
B2B BERLITZ is a global language school and cultural training provider operating in Venezuela that offers in-person and online language courses for adults, children, teenagers, and corporate clients. Using the Berlitz immersive method, it teaches English and more than 40 other languages, provides exam preparation, study-abroad support, and cultural training for businesses and institutions. The company serves both consumer learners and companies with customized programs, private and group lessons, and flexible delivery modes. Customer Service Representative, Portuguese Job not on LinkedIn 🔥 31 minutes ago 🇧🇷 Brazil – Remote 💵 $7 / hour ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 💝 Customer Support 🗣️🇧🇷🇵🇹 Portuguese Required Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Provides basic lesson support for Live Online instructors and students
Maintains positive customer relations and ensures customer satisfaction
Resolves customer inquiries and complaints via phone, email, and case management
Maintains customer records
Conducts first-lesson orientations
Schedules lessons for customers and instructors
Encourages customer re-enrollments 🎯 Requirements
Exceptional interpersonal and communication skills
Strong organizational skills and attention to detail
Experience working with web-based software applications
Previous customer service experience preferred
Expert-level Portuguese; intermediate-level English
Salesforce.com experience preferred Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Customer Service 🕒 April 20 Elife 501 - 1000 🤝 B2B 👥 B2C 🌍 Social Impact Website LinkedIn All Job Openings Customer Service professional providing support via social media and ensuring response quality. Join Elifegroup, offering innovative customer solutions in a fully remote role. 🇧🇷 Brazil – Remote 💵 R$3.5k / month ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 💝 Customer Support 🗣️🇪🇸 Spanish Required 🗣️🇧🇷🇵🇹 Portuguese Required Customer Service Specialist – Voice/Non-Voice 🕒 March 31 FreeUp 11 - 50 🏪 Marketplace 🤝 B2B ☁️ SaaS Website LinkedIn All Job Openings Remote Customer Service Specialist offering virtual assistant job opportunities with flexible hours and freelance rates. Support provided by an internal team and community resources. 🇧🇷 Brazil – Remote 💵 $10 - $25 / hour ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 💝 Customer Support Product Support Specialist, LATAM – Brazil 🕒 December 17, 2025 DroneDeploy 201 - 500 🚀 Aerospace Website LinkedIn All Job Openings Product Support Consultant providing front-line support for DroneDeploy's clients in LATAM markets. Engaging with Portuguese-speaking customers to enhance product adoption and resolve technical issues. 🇧🇷 Brazil – Remote 💵 $3.2k / month 💰 Series F on 2021-01 ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 💝 Customer Support 🗣️🇧🇷🇵🇹 Portuguese Required 🗣️🇪🇸 Spanish Required Sucesso do Cliente – Mercado Americano 🕒 October 1, 2025 Relou RH 1 - 10 Website LinkedIn All Job Openings Customer Success professional supporting clients in WhatsApp groups for a growing SEO agency. Focused on client satisfaction, problem resolution, and effective communication. 🇧🇷 Brazil – Remote ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 💝 Customer Support 🗣️🇧🇷🇵🇹 Portuguese Required View More Customer Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

customer servicecase managementweb-based software applications

Soft Skills

interpersonal skillscommunication skillsorganizational skillsattention to detail