Berliner Verkehrsbetriebe (BVG)

Head of Operational System Control Business Unit (m/f/d)

Berliner Verkehrsbetriebe (BVG)

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇩🇪 Germany

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Job Level

Lead

Tech Stack

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About the role

  • You will report directly to the Executive Board, assume (personnel) responsibility and actively shape the future business unit as well as the associated change and transformation processes — with a clear focus on stability in Berlin's public transport (ÖPNV).
  • You will inspire your leadership team and employees with your leadership style.
  • You will contribute to successfully increasing effectiveness and efficiency within BVG's system.
  • You will be responsible for developing, strategically steering and further advancing a company-wide quality management system — cross-departmental, integrative and future-oriented.
  • You will manage and further develop internal audits, assessments and management reviews based on established maturity models — including tracking of actions and ensuring compliance with legal and regulatory requirements.
  • You will lead the company-wide production boards for cross-departmental operational control of buses, U‑Bahn (subway/metro), trams, infrastructure, procurement and logistics.
  • You will advise internal and external stakeholders in the areas of quality and process management, occupational safety, fire safety and environmental protection.

Requirements

  • A technically competent and committed leader with relevant professional and extensive leadership experience in senior strategic and operational roles, and demonstrable success in a similar position.
  • Completed academic degree (Master/Diploma) in a relevant field (e.g., Business Administration, Economics, Industrial Engineering, etc.); alternatively, equivalent knowledge and skills acquired through several years of professional experience.
  • Willingness to undergo an extended security clearance (Ü2) according to the Berlin Security Clearance Act (BSÜG) is a mandatory requirement.
  • Experience managing complex corporate structures and working with employee representatives, as well as the ability to quickly and confidently grasp complex issues and contexts, combined with operational, entrepreneurial and innovative thinking and action.
  • Strong affinity for public transport (ÖPNV) and a broad understanding of the relevant operational issues of a municipal service provider, with clear visions for the future of urban and rural transport.
  • Confident stakeholder communication, decisiveness and excellent persuasion and communication skills, an authoritative and professional demeanor, the ability to manage conflicts and intercultural competence.
Benefits
  • Flexible working hours; option to work remotely.
  • 30 days of vacation.
  • Tailored health program including an individual health check (every 2 years).
  • Diverse training and development opportunities.
  • Personal transit pass.
  • Personal budget for arranging an individual company pension plan.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
quality management systeminternal auditsassessmentsmanagement reviewscomplianceoperational controlprocurementlogisticsstrategic steeringchange management
Soft skills
leadershipcommunicationpersuasionconflict managementintercultural competencedecisivenessoperational thinkingentrepreneurial thinkinginnovative thinkingstakeholder management
Certifications
Master's degreeDiplomasecurity clearance (Ü2)
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