Business Manager

Berkshire Residential Investments

Remote Business Manager optimizing accounting, delinquency, and collections for Berkshire Residential Investments’ multifamily communities. Managing resident accounts, evictions, applications, and onsite team partnerships across 1,500–2,500 units.

Posted 8/12/2026full-timeRemote • Washington • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in property management, particularly in managing resident accounts and optimizing delinquency and collection processes for multifamily communities. Proficient in utilizing YARDI and computer receivables systems to ensure accurate financial operations and exceptional customer service.

Highest-signal resume keywords

Property Management ExperienceYARDI ProficiencyAccounts Receivable/Payable ExperienceCustomer Service SkillsDelinquency Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Accounts ReceivableAccounts PayableDelinquency ManagementFinancial ResearchEviction ProcessingRental Application ReviewCollection ProcessingResident Account ManagementLedger ManagementOperational Issue Resolution

Soft Skills

Excellent CommunicationCustomer Service OrientationPartnership Building

Tools & Technologies

YARDIComputer Receivables Systems

Industry Keywords

Multifamily Property ManagementResident AccountsDelinquent AccountsEviction ProceduresSustainable Resident Outcomes

About the role

Key responsibilities & impact

Lead efforts to optimize on-site accounting, delinquency, and collection duties for multiple communities totaling 1,500–2,500 units
Partner with onsite property management teams to manage resident accounts and ledgers
Pursue recovery of delinquent monies and provide delinquent-account lists to attorneys for eviction action
Help reduce resident delinquency while supporting sustainable resident outcomes
Ensure proper handling and scheduling of evictions and abandoned units
Research and maintain accurate resident accounts and balances, making corrections promptly
Process FAS, former accounts for collection agencies, security deposit dispositions, and routine collections
Operate and manage computer receivables systems according to company policies and procedures
Review rental applications and approve or reject prospects
Build and maintain partnerships with onsite teams to deliver exceptional customer service

Requirements

What you’ll need

At least three years of experience in property management; multifamily experience preferred
At least two years of customer service/sales experience
At least two years of accounts receivable/payable experience
Past YARDI experience strongly preferred
Ability to work a 40-hour flexible work week according to property and time-zone needs
Ability to research and maintain accurate resident accounts and balances
Proficiency with computer software to solve financial and operational issues
Excellent communication skills
Ability to work with 1,500–2,500 units

Benefits

Comp & perks

3 weeks of vacation
Personal development plans
Great insurance
25% rent discount