Claims Adjuster – Trainee

Berkshire Hathaway Homestate Companies - Workers Compensation Division

Workers’ Compensation Claims Professional managing a caseload of claims from inception to resolution. Completing training and collaborating with internal and external partners for effective claims handling.

Posted 5/29/2026full-timeSan Francisco • California • 🇺🇸 United StatesEntry Level💰 $33 per hourWebsite

About the role

Key responsibilities & impact

Successfully completes classroom training introducing workers compensation claims handling strategies, medical terminology, statutory requirements, and investigative skills.
Conducts initial investigation of reported claims to determine coverage, compensability, severity, and gather all other relevant information via three-point contact telephone calls.
Calculates appropriate reserves for each claim and ensures that reserves are adjusted as needed per authority guidelines.
Develops and updates a Plan of Action for the successful resolution of each claim.
Makes prompt, sound decisions on issues that arise based on the best information available, ensuring that work is performed in accordance with Company guidelines and applicable statutory requirements. Timely escalates issues/red flags to Supervisor.
Ensures benefits due injured worker are calculated and issued appropriately in accordance with legal requirements including the issuance of appropriate notices and filings.
Fosters a positive and close working relationship with internal and external partners, including Call Center, Medical Management, Special Investigations, and Indemnity Adjusting Staff.

Requirements

What you’ll need

Minimum of High School Diploma or equivalent certificate required; Bachelor’s degree from four-year college or university is preferred.
Minimum one year of related training or general experience
Ability to communicate effectively verbally and in writing; bilingual ability preferred
Exceptional interpersonal and customer service skills
Ability to manage and prioritize multiple assignments in a fast-paced environment
Strong organization skills to ensure tasks are completed within hard deadlines
Basic mathematical skills to calculate monetary reserves
Knowledge of Microsoft Word, Powerpoint, Excel, Outlook

Benefits

Comp & perks

Paid Time Off
Paid Holidays
Retirements Savings Match
Group Health Insurance (Medical, Dental, and Vision)
Life and AD&D Insurance
Long Term Disability Insurance
Accident and Critical Illness Insurance
Flexible Savings Accounts
Paid Community Volunteer Day
Employee Assistance Program
Tuition Reimbursement Program
Employee Referral Program
Diversity, Equity and Inclusion Program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

workers compensation claims handlingmedical terminologyinvestigative skillscalculating reservesPlan of Action developmentstatutory requirementsthree-point contactissue escalationlegal requirements compliancemathematical skills

Soft Skills

effective communicationinterpersonal skillscustomer service skillstime managementorganizational skillsprioritizationdecision makingrelationship buildingadaptabilityproblem solving

Certifications

High School DiplomaBachelor’s degree (preferred)