Ensure the reliability, availability, and performance of key Business Applications, IT services and infrastructure by monitoring system health and identifying potential risks.
Implement proactive measures, such as performance tuning and capacity planning, to avoid service disruptions.
Maintain and improve service-level objectives (SLOs) and service-level agreements (SLAs) across systems and services.
Monitor and respond to incidents, troubleshooting issues across the entire stack (network, systems, software, applications).
Conduct root cause analysis (RCA) of system failures and recommend or implement long-term solutions to prevent recurrence.
Participate in on-call rotations, ensuring timely resolution of incidents and minimizing downtime.
Collaborate with development and operations teams to improve system observability and alerting through monitoring tools.
Contribute to the design and implementation of scalable, highly available, and fault-tolerant architectures for distributed systems.
Manage cloud infrastructure and services (Azure, AWS, or Google Cloud) to ensure efficient resource utilization and scalability.
Work with security teams to implement best practices for security hardening, encryption, and compliance in production environments.
Implement comprehensive monitoring, logging, and alerting systems using tools such as Dynatrace, Prometheus, Grafana, Datadog, or Splunk.
Create and maintain dashboards that provide real-time insights into system performance, availability, and key reliability metrics.
Periodically perform SRE manual and automated operations to ensure proper performance of corporate enterprise applications and systems.

Requirements

EDUCATION: Bachelor's degree in Computer Science, Information Technology, or related field, required.
CERTIFICATIONS: Certification in cloud platforms (e.g., Microsoft Azure Administrator), preferred.
A minimum of 7 years of experience as a Service Reliability Engineer, DevOps Engineer, or Systems Engineer, with hands-on exposure to networking, systems, and software development, required.
Strong experience with cloud platforms (e.g., Azure, AWS, or Google Cloud), including experience managing cloud-based services and infrastructure, required.
Experience with scripting or programming languages (e.g., Powershell, Python, Go, Bash, Java) for automation and tooling required.
Experience with monitoring and observability tools (e.g., Dynatrace, Prometheus, Grafana, Datadog, Splunk) required.
Hands-on experience with CI/CD pipelines and version control (e.g. ADO, Git, GitLab CI) required.
Experience with database management and optimization, including relational databases (SQL) and NoSQL databases (e.g., COSMOS, MongoDB) preferred.
Experience working in Agile development environments, with familiarity in tools like Microsoft ADO & Teams or Confluence preferred.
Proficiency with automation and configuration management tools (e.g., Ansible, Terraform, Puppet, Chef) required.
Solid understanding of networking protocols (TCP/IP, DNS, HTTP/HTTPS, SSL/TLS) and troubleshooting network-related issues required.
Familiarity with containerization technologies like Docker and orchestration tools like Kubernetes required.
Knowledge of distributed systems, microservices architecture, and challenges related to these, such as consistency, fault tolerance, and distributed logging, preferred.
Exposure to site reliability engineering best practices, such as chaos engineering and blameless post-mortems preferred.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

cloud platformsscripting languagesmonitoring toolsCI/CD pipelinesdatabase managementnetworking protocolscontainerization technologiesautomation toolsperformance tuningcapacity planning

Soft Skills

collaborationtroubleshootingincident responseroot cause analysisproblem-solvingcommunicationproactive measuresteamworktime managementadaptability

Certifications

Microsoft Azure Administrator