Information Technology Specialist

Berk Enterprises

IT Specialist supporting ERP, SQL reporting, automation, and systems for Berk Enterprises, a foodservice packaging supplier. Troubleshooting technology issues and improving business operations in a hybrid US role.

Posted 8/12/2026full-time🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in SQL, ERP support, and automation solutions while effectively collaborating with IT teams and business users. Strong analytical and troubleshooting skills are essential for improving business processes and supporting technology requests.

Highest-signal resume keywords

SQL ServerEpicor Prophet 21SSRS ReportingC#Microsoft Power Automate

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SQL QueriesDatabase ReportingSoftware DevelopmentAPI IntegrationsAutomation SolutionsNetworking FundamentalsWindows Desktop SupportActive DirectoryPower BIHTML/CSS

Soft Skills

Strong Communication SkillsAnalytical SkillsAttention to DetailCustomer-Service OrientationTeam Collaboration

Tools & Technologies

Microsoft PowerShellMicrosoft 365 AdministrationAzure ServicesSharePoint AdministrationGitMicrosoft DevOps

Certifications & Qualifications

Bachelor's Degree in Computer ScienceInformation Systems

Industry Keywords

ERP SystemsBusiness SystemsTroubleshootingDocumentationTechnical Solutions

Tech Stack

Tools & technologies

AzureDNSERPJavaScriptSQLTCP/IP

About the role

Key responsibilities & impact

Assist with day-to-day IT support and troubleshooting
Support internal applications, reports, and integrations
Write, update, and test basic SQL queries, reports, and documentation
Assist with Epicor Prophet 21 / P21 ERP support and issue investigation
Help develop or document automation solutions to improve business processes
Participate in software testing and deployment validation
Document code, reports, workflows, troubleshooting steps, and technical solutions
Work closely with the Information Technology Manager, IT team members, and business users
Support technology requests and solutions that improve business operations
Provide occasional support between company facilities as needed

Requirements

What you’ll need

1 to 3 years of experience in an IT role involving software development, database/reporting, operations, or a related technical role
Knowledge of SQL Server, SSRS, C#, Microsoft PowerShell, Microsoft Power Automate, Microsoft 365 administration, Windows desktop support, Active Directory / Entra ID, and Microsoft Forms
Understanding of networking fundamentals, including TCP/IP, DNS, and DHCP
Strong troubleshooting, analytical, communication, and documentation skills
Strong verbal and written communication skills and attention to detail
Ability to meet deadlines and maintain a high sense of urgency
Friendly and helpful attitude with a customer-service orientation
Ability to work independently and as part of a team
Strong work ethic, documentation habits, and willingness to learn
Experience with SQL Server, SSRS reporting, Power BI, Power Automate, API integrations, Azure services, or SharePoint administration
Some exposure to C#, JavaScript, HTML/CSS, Git, Microsoft DevOps, or other development tools
ERP or business systems experience, preferably Epicor Prophet 21
Knowledge of source control tools such as Git and Microsoft DevOps
Bachelor's degree in computer science, Information Systems, or a related field, or equivalent combination of education and relevant work experience
Ability to lift and transport computer equipment up to 50 pounds when needed
Occasional travel between company facilities as and when needed
Legal authorization to work in the US

Benefits

Comp & perks

Health insurance
Paid time off
401(k) matching
Competitive salary
Dental insurance
Flexible work from home options available