Account Executive, Legal Software

Benner

Account Executive developing client relationships and ensuring satisfaction in B2B software solutions. Focusing on consultative sales and performance tracking within legal departments.

Posted 6/9/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Manage and develop a portfolio of active clients, ensuring retention and satisfaction;
Identify upsell and cross-sell opportunities within the customer base;
Act in a consultative manner, understanding the challenges of law firms and in-house legal departments to propose appropriate solutions;
Conduct periodic relationship and performance review meetings (QBRs);
Collaborate with Support, Customer Success and Product teams to ensure the best possible customer experience;
Monitor performance indicators (e.g., churn, NPS, revenue expansion);
Map stakeholders and expand use of the solution within the client's legal operations;
Use CRM to manage the pipeline and record interactions.

Requirements

What you’ll need

Bachelor's degree in Law, Commercial Management, Economics or related fields.
Postgraduate or specialization courses in the areas mentioned. (Differential)
Experience in sales within B2B software markets and service BPOs (BPO for legal operations will be considered a differential).

Benefits

Comp & perks

Meal/food allowance 🥗
Health insurance 🩺
Dental plan 🦷
Birthday day off 🎉
Transportation allowance 🚍
Corporate University: IPED / Allura — free corporate education platform 📚
Certification incentive: Additional compensation for each certification according to current policy (after 3 months with the company) 📚
Education assistance: Reimbursement of up to 50% for postgraduate or MBA programs (after 3 months with the company) 📚
Wedding assistance (after 1 year)
Childcare assistance: Amounts adjusted annually for children up to 60 months
Maternity/paternity kit: Hospital discharge kit for the baby 👩🏽‍🍼
TotalPass (wellness benefits) 💪🏼

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

CRMB2B salescustomer retentionperformance indicatorsupsellingcross-sellingconsultative sellingrelationship managementlegal operations

Soft Skills

communicationcollaborationproblem-solvingcustomer satisfactionstakeholder mapping

Certifications

Bachelor's degree in LawBachelor's degree in Commercial ManagementBachelor's degree in Economics