Attorney

• In the Legal BPO, our activities cover several specialized cells, including registration and maintenance of case files and proceedings, research of supporting documentation, preparation of calculations, recording events in eSocial, support in negotiating settlements, management of court-ordered payments and reconciliation of deposits, scheduling control for hearings and management of appointed representatives, handling procedural acts (service of process, court notifications and publications), and closure of files and cases.
• Monitoring and Management of Procedural Acts (Service of Process, Court Notices and Publications)
• Record in the system procedural acts that require prior handling before submission to the legal team (e.g., registering case developments, hearing progress, etc.);
• Access and extract information from public case files to support the client;
• Monitor case movements and make necessary updates;
• Register case files in the legal system.
• Hearing Management
• Organize, control and monitor hearing schedules;
• Verify the summons of witnesses and appointed representatives for each matter;
• Keep registration and documentary information updated in the legal system;
• Ensure compliance with contracted SLAs;
• Support restructuring and improvement of hearing management workflows.
• Closure of Files and Cases
• Support analysis of closure requirements, resolution of pending issues and follow-up of tasks until final closure;
• Ensure there are no outstanding obligations to perform/pay or guarantees;
• Update registration and financial data in the system, including liens, freezes/blocks, court authorizations (alvarás) and monitored amounts.
• Payments and Deposit Reconciliation
• Support analysis of requirements for court-ordered payments;
• Reconcile deposits linked to cases, ensuring alignment with financial records;
• Identify and resolve financial inconsistencies with the client;
• Support management of workflows related to amounts deposited with the court.

Junior Administrative Analyst – Legal

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BPO Coordinator – Legal