About the role
- Support the operational management of administrative and legal routines;
- Create and structure workflows that optimize team performance;
- Map and continuously review processes, identifying opportunities for improvement;
- Monitor pending requests with the client, ensuring deadlines are met and expectations are aligned;
- Ensure compliance and operational quality of Legal BPO deliveries, making sure all activities align with business rules and agreed standards;
- Conduct critical analyses of routines and tasks, driving continuous improvements in processes and identifying areas of attention;
- Implement preventive actions to avoid operational errors, improper payments, registration failures, and workflow deviations;
- Contribute to the governance and efficiency of the legal operation as a whole, ensuring a strategic, high-quality approach.
Requirements
- Law degree (Bachelor's in Law);
- 3+ years of proven experience in legal departments, law firms, or companies that provide legal services;
- Professional with critical thinking, attention to detail, and strong organizational and prioritization skills;
- Ability to work autonomously on complex tasks, as well as support and mentor less-experienced colleagues;
- Intermediate computer skills (Word, Excel, and web);
- Good communication, a collaborative attitude, and a results-oriented mindset.
- Meal/food allowance 🥗
- Health plan 🩺
- Dental plan 🦷
- Birthday day off 🎉
- Transportation allowance 🚍
- Corporate University: IPED / Allura — free corporate education platform 📚
- Certification Incentive: Additional compensation for each certification in accordance with current policy (after 3 months with the company) 📚
- Education Assistance: Reimbursement of up to 50% for postgraduate or MBA programs (after 3 months with the company) 📚
- Marriage assistance (after 1 year);
- Childcare assistance (amounts adjusted annually for children up to 60 months);
- Maternity/paternity package: Newborn hospital discharge kit 👩🏽🍼
- TotalPass (wellness benefits) 💪🏼
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
legal analysisprocess improvementworkflow optimizationcompliance managementoperational managementcritical thinkingattention to detailorganizational skillsprioritization skills
Soft skills
autonomymentoringcollaborationcommunicationresults-oriented mindset
Certifications
Bachelor's in Law