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Service Sales Technician
Benjamin Franklin PlumbingLead Service Technician serving clients by repairing and replacing plumbing systems in a hybrid role. We offer competitive salary and benefits with opportunities for training and advancement.
Posted 7/28/2026full-timeEast Louisville • Kentucky • 🇺🇸 United StatesMid-LevelSenior💰 $85,000 - $110,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in plumbing diagnostics and consultative selling, ensuring client satisfaction through clear communication and quality service delivery. Maintains a safety-conscious approach while fostering trust and confidence with clients.
Highest-signal resume keywords
Plumbing Trade ExperienceConsultative SellingClient EducationSafety-Conscious AttitudeActive Driver's License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Self-MotivatedTrust BuildingClear Communication
Industry Keywords
Straight Forward PricingDiagnostic TestingService CompletionClient SatisfactionFlexible Work Options
About the role
Key responsibilities & impact- Conducts a full diagnostic on every call and presents good/better/best options using Straight Forward Pricing.
- Educates clients on system conditions, risks, and solutions in a clear, confidence‑building manner.
- Builds trust through consultative selling — not pressure — ensuring clients feel informed and in control.
- Tests each aspect of the job before leaving a home to make sure everything is working properly.
- Ensures the job was indeed completed correctly and eliminates unnecessary callbacks after the job is finished.
- Explains each service performed to the client each time a maintenance or repair is completed.
- Ensures clients are 100% satisfied with all work.
- Conveys a safety-conscious attitude, both on the job and while driving.
- Maintains cleanliness inside and outside of vehicles at all times.
Requirements
What you’ll need- Years in the plumbing trade
- Has an active driver's license
- Desire to grow and self-motivated
- Flexible work from home options available.
Benefits
Comp & perks- 401(k)
- Bonus based on performance
- Company car
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Signing bonus
- Stock options plan
- Training & development
- Tuition assistance
- Vision insurance