Implementation Consultant

Benefex

Implementation Consultant configuring Benifex’s online employee rewards and benefits platform for Cebu customers. Leading requirements, solution design, OneHub configuration, testing, and go-live delivery.

Posted 8/10/2026full-timeCebu • 🇵🇭 PhilippinesMid-LevelSenior💰 ₱40,000 - ₱50,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer relationship management, technical solution design, and project implementation while effectively communicating complex technical concepts to diverse audiences. Proficient in C# and SQL, with a strong focus on detail orientation and quality-driven outcomes.

Highest-signal resume keywords

C# ProgrammingSQL KnowledgeCustomer-Facing ExperienceTechnical Solution DesignProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

C# ProgrammingSQL KnowledgeTechnical Solution DesignCustomer Acceptance TestingProject TrackingRequirements GatheringImplementation SupportConfiguration ManagementRisk MitigationDetail Orientation

Soft Skills

Logical ThinkingMeticulous PlanningEffective CommunicationEmpathyTeam PlayerProblem-Solving

Tools & Technologies

OneHub

Industry Keywords

Customer Relationship ManagementTechnical SupportImplementationCustomer ServiceStakeholder Collaboration

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Own a portfolio of customers, including new customers and renewals
Lead smaller implementations and support Seniors/Leads on larger, more complex implementations
Gather and document customer requirements and produce detailed designs
Design technical solutions aligned with customer project goals and platform capabilities
Configure OneHub to meet customer requirements
Guide customers through Customer Acceptance Testing (CAT), address feedback, and facilitate successful testing
Self-organise and manage the work schedule and future utilisation planning
Collaborate with internal and external stakeholders to ensure streamlined communication and successful outcomes
Proactively mitigate project portfolio risks and work with the Manager to solve issues
Maintain accurate project collateral and tracking measures
Deliver high-quality customer outcomes measured by defects, timeliness, and NPS

Requirements

What you’ll need

Evidence of an interest in technology through a current role, self-study, or education
Ability to program in one language
C# / SQL knowledge preferred
Experience in a customer-facing role such as customer service, technical support, or implementation
Logical thinking
Detail orientation and quality-driven approach
Meticulous planning skills
Ability to communicate complex technical points to both non-technical and highly technical audiences through verbal and written methods
Ability to navigate difficult conversations with fairness and empathy
Team player
Problem-solving ability

Benefits

Comp & perks

₱5,000 allowances
Hybrid working pattern after probation (3 days in office, 2 days WFH)
25 days paid vacation leave
7 days paid sick leave
Birthday off
Two half day wellbeing days
HMO and Dental Coverage for you
Life assurance
Referral bonus
Clear progression path to Senior Consultant
Learning and development of customer facing, critical thinking and technical skills