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Credit Controller
Benefact GroupCredit Controller providing professional credit control services at Benefact Group, a charitable international financial services group. Maximizing cash collection and minimizing bad debt in a collaborative environment.
About the role
Key responsibilities & impact- Provide an effective professional credit control service to the business
- Maintain up to date worksheets to provide performance figures and effectively manage collection activity to maximise cash collection and minimise bad debt
- Communicate and liaise with internal and external contacts, providing a prompt and accurate service mostly via telephone
- Produce Regional reports highlighting credit performance results and key issues
- Promptly and accurately escalate credit issues as appropriate
- Deliver accurate MI within defined timescales
- Produce appropriate documentation to be used in both internal and external settings ensuring quality is in line with requirements
- Assist as required with Ad hoc projects
Requirements
What you’ll need- Experience in a credit control role would be hugely advantageous
- Effective negotiation skills utilised with brokers, customers, underwriters and BDM’s
- Effective relationship building with intermediaries and customers
- Familiar with direct debit collections by BACS
- Certificate in Credit Management or level 3 Diploma in Credit Management
- Previous credit control experience within the financial services industry
Benefits
Comp & perks- Hybrid working
- Group Personal Pension - up to 12% employer contribution
- Generous annual bonus scheme: on-target bonus between 6% and 24%
- 25 days annual leave plus bank holidays, and a holiday buy and sell scheme
- An array of health and wellbeing benefits, including private healthcare, income protection and life assurance
- £200 annual personal grant to a charity of your choice
- Encouraged to take at least one volunteering day per year
- Employee Assistance Programme
- Full study support to gain professional qualifications
- Access to virtual GP
- Enhanced maternity and paternity pay
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Credit ControlCash CollectionPerformance ReportingDocumentation ManagementEscalation of Credit Issues
Soft Skills
Relationship BuildingCommunication SkillsProblem Solving
Certifications
Certificate in Credit ManagementLevel 3 Diploma in Credit Management