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Interim Technical Claims Specialist – Marine Leisure
Benefact GroupTechnical Claims Specialist at Ecclesiastical Insurance handling complex Marine Leisure insurance claims. Leading strategic oversight and ensuring high-quality outcomes in a collaborative environment.
About the role
Key responsibilities & impact- Oversee the Marine Leisure claims portfolio, ensuring performance aligns with KPIs, business strategy, and a consistent, compliant claims philosophy
- Deliver portfolio analysis and MI—identifying trends, loss ratios, and emerging risks—to drive data‑led decision making and support senior leadership insight
- Manage complex and major losses across Hull, Machinery and Equipment, Salvage and Third-Party Liability leading full lifecycle handling from FNOL to settlement
- Direct investigations with surveyors, loss adjusters, forensic specialists, legal counsel, and brokers, ensuring accurate coverage, liability assessment, and negotiation
- Maintain accurate reserving in line with philosophy, monitoring development and adjusting proactively, while identifying fraud, subrogation, and recovery opportunities
- Oversee delegated claims authority arrangements, ensuring strong governance, due diligence, audit delivery, and adherence to service standards
- Maintain effective partnerships with MGA stakeholders through clear frameworks, reporting protocols, and performance oversight
- Serve as the primary technical referral point for Marine claims, supporting capability development across internal teams
- Build and maintain strong relationships with MGAs, brokers, customers, and external experts to enable effective claims resolution
- Ensure claims handling meets regulatory and internal governance requirements, managing complaints to deliver fair outcomes and identify root‑cause improvements.
Requirements
What you’ll need- DIP CII qualified (or progressing towards completion) or LMA Certificate (Claims) or MTA Certificate (Claims) or equivalent qualification
- Previous hull, cargo, liability and Protection and Indemnity (P&I) experience preferably including complex and major losses
- Strong technical knowledge of marine insurance, vessel operations, maritime law, and claims principles
- Experience in delegated authority oversight, audits, and governance
- Strong analytical, negotiation, and communication skills, with the ability to influence stakeholders
- Able to manage multiple priorities, adapt to change, and act as a technical mentor
- Strong relationship-building skills and solid understanding of regulatory requirements
- Experience launching or managing new claims propositions or products
Benefits
Comp & perks- Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future
- Fantastic career and development opportunities
- All profits go to charity and good causes
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
marine insuranceclaims managementdata analysisnegotiationregulatory complianceauditingdelegated authority oversightloss assessmentfraud detectionclaims principles
Soft Skills
analytical skillscommunication skillsrelationship-buildingstakeholder influenceadaptabilitymentoringproblem-solvingorganizational skillsleadershipperformance oversight
Certifications
DIP CIILMA Certificate (Claims)MTA Certificate (Claims)