Head of Broking – Operations

Benefact Group

Head of Broking & Operations at SEIB driving client service and growth initiatives in South Ockendon. Leading teams and commercial strategies to achieve business objectives.

Posted 5/12/2026full-timeSouth Ockendon • 🇬🇧 United KingdomLead💰 £75,000 - £100,000 per yearWebsite

About the role

Key responsibilities & impact

Lead the development of SEIB in South Ockendon through delivering client service, cultural and growth objectives
Drive commercial growth and performance by leading sales initiatives
Manage P&L targets and delivering agreed KPIs across new and existing business
Motivate and develop teams by providing clear direction and mentoring managers
Champion client-centric delivery by ensuring systems, processes and people are aligned to provide excellent service
Support strategic leadership by partnering with senior management and key stakeholders

Requirements

What you’ll need

Hold a Certificate in Insurance
Proactive individual with the ability to lead and manage teams effectively
Strong understanding of P&L
Experience in sales and business growth
Excellent commercial awareness
Experience in delivering successful sales campaigns
Clear understanding of how to attract and retain clients
Positive, “can-do” attitude is essential
Focus on increasing business performance and driving efficiencies

Benefits

Comp & perks

28 days annual leave plus bank holidays
Your birthday off
Group Personal Pension
Bonus scheme
A holiday buy scheme
An array of health and wellbeing benefits
Company cash plan
Income protection and life assurance
Enhanced sick pay and parental leave
Support and funding toward study and professional qualifications
Paid time off for volunteering

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

P&L managementsales initiativesbusiness growthsales campaignsclient retention

Soft Skills

leadershipteam managementmentoringclient-centric deliverycommercial awarenessproactive attitudepositive attitudeefficiency driving

Certifications

Certificate in Insurance