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Benefact Group

Insurance Adviser

Benefact Group

. Provide professional support and advice to clients ensuring high levels of service and client satisfaction .

Posted 4/25/2026full-timeTaunton • 🇬🇧 United KingdomMid-LevelSenior💰 £26,500 per yearWebsite

About the role

Key responsibilities & impact
  • Provide professional support and advice to clients ensuring high levels of service and client satisfaction
  • Answering client queries, deal with renewals and mid term adjustments in a professional and timely manner
  • Ensuring all policy administration is dealt with in a professional and timely manner
  • Adhering to all Company, regulatory and compliance guideline requirements
  • Maintaining and develop own technical competence

Requirements

What you’ll need
  • Confident and capable of building rapport over the telephone to provide an excellent client experience
  • Ability to provide holistic advice based reviews and recommendations to clients
  • Ability to work in a regulated, compliant and client focused environment
  • Organised, resourceful, deadline driven and supportive of the wider team
  • IT Literate
  • Chartered Insurance Institute Certificate in Insurance (hold or willing to work towards)
  • Previous Insurance experience (not essential, but preferred)

Benefits

Comp & perks
  • 28 days annual leave plus bank holidays
  • Your birthday off
  • Group Personal Pension
  • Bonus scheme
  • A holiday buy scheme
  • An array of health and wellbeing benefits, company cash plan, income protection and life assurance
  • Enhanced sick pay and parental leave
  • Support and funding toward study and professional qualifications
  • Paid time off for volunteering

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
client satisfactionbuilding rapportholistic adviceorganisedresourcefuldeadline drivensupportiveprofessionalismcommunicationclient experience
Certifications
Chartered Insurance Institute Certificate in Insurance