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Insurance Adviser
Benefact Group. Provide professional support and advice to clients ensuring high levels of service and client satisfaction .
About the role
Key responsibilities & impact- Provide professional support and advice to clients ensuring high levels of service and client satisfaction
- Answering client queries, deal with renewals and mid term adjustments in a professional and timely manner
- Ensuring all policy administration is dealt with in a professional and timely manner
- Adhering to all Company, regulatory and compliance guideline requirements
- Maintaining and develop own technical competence
Requirements
What you’ll need- Confident and capable of building rapport over the telephone to provide an excellent client experience
- Ability to provide holistic advice based reviews and recommendations to clients
- Ability to work in a regulated, compliant and client focused environment
- Organised, resourceful, deadline driven and supportive of the wider team
- IT Literate
- Chartered Insurance Institute Certificate in Insurance (hold or willing to work towards)
- Previous Insurance experience (not essential, but preferred)
Benefits
Comp & perks- 28 days annual leave plus bank holidays
- Your birthday off
- Group Personal Pension
- Bonus scheme
- A holiday buy scheme
- An array of health and wellbeing benefits, company cash plan, income protection and life assurance
- Enhanced sick pay and parental leave
- Support and funding toward study and professional qualifications
- Paid time off for volunteering
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
client satisfactionbuilding rapportholistic adviceorganisedresourcefuldeadline drivensupportiveprofessionalismcommunicationclient experience
Certifications
Chartered Insurance Institute Certificate in Insurance