Business Analyst
Benefact Group
full-time
Posted on:
Location Type: Hybrid
Location: Melbourne • Australia
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About the role
- Work closely with business users to understand and define requirements, simplifying technical information so it is clearly understood by stakeholders.
- Perform process and systems analysis, model and document business processes (as is and to be), identifying opportunities for improvement across Ansvar's change portfolio.
- Identify issues, risks and benefits of existing and proposed solutions, outlining business impacts and supporting decision-making.
- Develop and document detailed requirements for preferred solutions, including non-functional requirements such as performance, security and scalability.
- Support projects through structured stakeholder management, including resolution of competing priorities, transparent communication and change control.
Requirements
- At least 5 years' experience working as a Business Analyst, with experience in the insurance or financial services industry preferred.
- A practical understanding of general insurance, including commercial insurance principles, policies, reinsurance and claims.
- Strong analytical and problem-solving skills with the ability to translate complex business problems into clear, documented requirements.
- Excellent communication and stakeholder management skills, with the ability to engage across all levels of the business.
- Proficiency with Microsoft Office and JIRA.
- Experience with application configuration, interface and rules engines is an advantage.
Benefits
- Competitive salary - let's discuss it
- Flexible, Hybrid working in modern CBD offices
- Generous industry performance bonuses
- Generous annual leave plus birthday, well-being, paid parental, volunteering & more
- Tailored professional development programs
- Recognised as the Best Australian Workplace for Fathers (2025)
- Good Company Award Winner (2025)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business analysisprocess analysissystems analysisrequirements documentationnon-functional requirementsapplication configurationinterface enginesrules engines
Soft Skills
analytical skillsproblem-solving skillscommunication skillsstakeholder managementdecision-making