Bi-lingual Benefits Specialist

Benchmark

Benefits Specialist providing administrative support for Pyramid Global Hospitality’s benefits programs across locations. Ensuring excellent customer service and compliance on benefits-related tasks.

Posted 7/10/2026full-timeRemote • 🇺🇸 United StatesJunior💰 $30 - $37 per hourWebsite

About the role

Key responsibilities & impact

Provide day-to-day administrative support for the benefits programs across all Pyramid Global Hospitality locations.
Completion and maintenance of ongoing benefits-related tasks and assisting with ongoing training to support the property HR Partners and associates.
Excellent customer service to all property HR teams, property associates, and Home Office staff related to all benefits questions, enrollment issues, member doctor/facility situations, etc.
Acts as first-level support / triage for complex benefits issues.
Assist with and occasionally lead specific training and education sessions related to the company’s benefit offerings.
Liaises with all benefit carriers, insurance brokers, and properties to ensure Benefit Programs function properly.
Perform day-to-day benefits administration tasks, including, but not limited to, dependent verification, evidence of insurability, data issues, Affordable Care Act (ACA) compliance, cobra administration etc.
Collaborate with Total Rewards Analysts in tracking and processing all benefit invoices.
Works with Corporate Accounting to ensure Hotels are billed appropriately.
Assists in education of benefit offerings for all new Home Office staff.
Assists with Hotel Due Diligence and Acquisitions.
Other duties and responsibilities as assigned.

Requirements

What you’ll need

Bachelor’s degree or equivalent education/experience required
1+ year of relevant HR and/or Benefits experience preferred
Hospitality experience preferred but not required
Ability to speak and conduct presentations in Spanish strongly preferred
Thrives in a fast paced, ever-changing environment
Ability to work well under pressure, handle multiple tasks, and meet time sensitive deadlines
Experience with Workday HRIS system preferred
Excellent written & verbal communication
Strong customer service, problem solving, & organization skills
Microsoft Office skills, particularly Excel and PowerPoint, required
Travel required based on business needs up to 20%.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Benefits AdministrationAffordable Care Act (ACA) ComplianceData ManagementDependent VerificationCobra AdministrationWorkday HRISMicrosoft ExcelMicrosoft PowerPoint

Soft Skills

Customer ServiceProblem SolvingOrganizationCommunication