Clinical Director – Licensed BH Care Manager
Benchmark Health
full-time
Posted on:
Location Type: Hybrid
Location: Long Beach • California • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- Lead the launch and operational implementation of Benchmark Health’s Universal Triage program in California
- Serve as both a strategic leader and hands-on practitioner during early phases providing direct patient care, designing workflows, and modeling best practices for the care team.
- Develop and execute a scalable model for universal triage across partner primary care sites, including staffing, training, supervision, and quality monitoring.
- Hire, train, and mentor a multidisciplinary team of Behavioral Health Care Managers to deliver measurement-driven behavioral health services.
- Work with the clinical team to establish clinical protocols, documentation standards, and operational procedures to support PCP engagement and optimize for clinical outcomes.
- Partner with the business development and executive teams to support strategic growth opportunities, cultivate relationships with California healthcare organizations, and promote adoption of the Universal Triage model.
- Serve as a subject matter expert and thought leader in Universal Triage, supporting internal education, external presentations, and community engagement.
Requirements
- Master’s in Social Work, Mental Health Counseling, or Marriage and Family Therapy
- Active independent clinical licensure in California (LICSW, LCSW, LMFT, LPCC, or equivalent).
- 7+ years of progressive experience in behavioral health, including at least 3 years in a leadership or program management capacity.
- Demonstrated expertise in implementing and managing the Collaborative Care model at scale, including experience leading multidisciplinary teams and managing industry-standard patient panels.
- Proven experience launching or expanding behavioral health integration programs in medical or primary care settings.
- Strong understanding of California behavioral health regulations, payer requirements, and integrated care reimbursement models.
- Experience using population health data and measurement-based tools to drive clinical and operational performance.
- Prior experience in startup, growth-stage, or innovation-oriented healthcare organizations preferred.
Benefits
- The opportunity to serve within a mission-driven behavioral health care coordination organization.
- A competitive, salaried, and benefitted compensation package with performance incentives and equity participation.
- A collaborative and dynamic workplace with significant professional growth opportunities.
- A diverse and inclusive company culture that values every team member's contribution to our mission.
- Unlimited vacation time
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Universal TriageCollaborative Care modelbehavioral health integration programspopulation health datameasurement-based toolsclinical protocolsdocumentation standardsoperational proceduresquality monitoringstaffing
Soft skills
leadershipmentoringstrategic planningrelationship buildingcommunity engagementteam collaborationcommunicationproblem-solvingtrainingsupervision
Certifications
Master’s in Social WorkMental Health CounselingMarriage and Family TherapyLICSWLCSWLMFTLPCC