Benchmark Gensuite®

Operations Coordinator – Subscriber Success

Benchmark Gensuite®

full-time

Posted on:

Location Type: Hybrid

Location: Aguascalientes • Mexico

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Job Level

Junior

About the role

  • Provide structured reporting and system updates to internal teams
  • Track risks and support issues while ensuring documentation remains current
  • Coordinate proactively across SRM, Operations, and cross-functional stakeholders
  • Maintain accurate data in core systems to support strategic decisions
  • Operating the AI Agents / Tools for the assigned responsibilities

Requirements

  • Bachelor’s degree (B.A./B.S.) in a related administrative field such as International Business, Logistics, Business Administration, Communications, or similar.
  • 1+ year of prior experience in operations, coordination, administrative, or support functions, highly desired
  • Proficient English communication skills, verbal and written (C1)
  • Strong ability to track tasks, engage stakeholders, and drive items to closure
  • Proficiency in preparing reports, summaries, and structured documentation
  • Skilled in AI applications and receptive to innovative solutions
  • Demonstrated commitment to maintaining accurate and complete system updates and operational data
  • Clear written and verbal communication with SRM teams and internal stakeholders
  • Proficiency with internal tools, CRM platforms, and shared tracking systems
  • Familiarity with operational metrics, risk tracking, or growth-related reporting. Experience working with cross-functional or global teams.
Benefits
  • annual bonus programs
  • regular team-building events
  • off-cycle reviews
  • engaging team activities including happy hours
  • exciting virtual events
  • Benchmark Gensuite Team Member Networks
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
report preparationstructured documentationrisk trackingdata accuracyAI applicationsoperations coordinationadministrative supporttask trackingstakeholder engagement
Soft Skills
communication skillsproactive coordinationcommitment to accuracydriving tasks to closureengaging stakeholders
Certifications
Bachelor’s degree in related field