Benchling

Payroll

• Own end-to-end US payroll processing across multiple states, ensuring accuracy and timeliness for all pay runs.
• Support EMEA payroll operations across Switzerland, UK (including Northern Ireland), Republic of Ireland, France, Germany, and Denmark, in partnership with regional vendors and the Payroll Manager.
• Administer leave of absence payroll processing, ensuring accurate pay, benefit deductions, and compliance with applicable state and federal regulations.
• Act as a subject matter expert and point of contact for employee and internal partner payroll inquiries.
• Collect, verify, and maintain compensation, benefit, and deduction data to support payroll calculations and ensure data integrity.
• Ensure proper taxation and compliance with federal, state, local, and international payroll regulations across all operating jurisdictions.
• Process equity-related payroll items, including stock options and RSUs, and ensure proper tax withholding and reporting compliance.
• Perform payroll accounting tasks including journal entries and GL reconciliations, as part of month/quarter/year-end close activities.
• Support external audits, including financial statement audits, workers' compensation audits, and 401(k) audits, by preparing schedules, pulling data, and responding to auditor inquiries.
• Identify opportunities for process improvement and drive cross-functional initiatives to enhance payroll operations, system efficiency, and compliance.
• Leverage AI and automation tools to streamline payroll workflows, reduce manual effort, and improve operational efficiency.
• Collaborate with People, Finance, and Legal teams on payroll matters and policy compliance.
• Assist with payroll system implementations, upgrades, and related projects as needed.
• Support future payroll entity build-outs in APAC and LATAM as the company expands into new regions.

Senior Payroll Specialist

Financial Planning and Analysis

• Work closely with our CX teams, and be a key thought partner supporting their efforts as our business grows
• Analyze financial results, understand key trends, assess current and future business risks and opportunities, and communicate insights
• Drive operational reporting including PS & Success Package P&L management, monthly/quarterly management reports and executive dashboards
• Support the company-wide annual and long-range planning processes
• Collaborate with CX teams and Accounting on month-end close activities, vendor trend reviews and allocations
• Lead the coordination of the annual budgeting and quarterly forecasting processes including revenue, headcount planning, program spend and other key metrics based on operational performance
• Enable resource planning and capacity & utilization modeling for our Professional Services team
• Facilitate and drive ad hoc financial modeling and analysis for special projects
• Provide recommendations and drive the improvement to automate reporting and streamline processes
• Partner with business leaders to drive strategic initiatives influencing business decisions and by providing proactive recommendations, backed by strong business and financial analysis

Strategic Financial Analyst, CX

Consultant

• Identify IT & Data Science Pain Points and Define Key Success Metrics: Engage deeply with IT leaders, data scientists, and bioinformatics specialists at biotechnology companies to understand their critical pain points related to software systems, data management, and analysis, and collaboratively define key metrics to measure the success of Benchling in addressing those challenges.
• Engage with Solutions Consulting Peers: Work closely with R&D and Business Value solutions consultants to ensure cohesive and comprehensive solutions are presented to customers, addressing both scientific and strategic business needs.
• Design and Showcase IT Integrations and Data Pipelines: Architect and demonstrate cloud-based integrations between Benchling and other enterprise IT systems (e.g., LIMS, ELN, ERP) and develop data pipelines to facilitate data sharing, analysis, and reporting for data science teams.
• Collaborate on Data Science Focused Features: Partner closely with engineers and product managers to define, prioritize, and execute on new Benchling features and integrations that specifically address the requirements of data scientists and bioinformaticians.
• Enable Complex Enterprise Deployments with IT & Data Science Focus: Collaborate with Professional Services and Customer Success teams to ensure successful and scalable rollouts of Benchling at large enterprise customers, with a specific focus on integrating with their existing IT infrastructure and enabling data science (AI/ML) workflows.
• Develop Targeted Messaging for IT & Data Science Audiences: Partner with Sales and Marketing to develop compelling pitches and materials that highlight Benchling's value proposition for IT departments and Data Science teams within the evolving biotechnology landscape.
• Contribute to IT & Data Science Best Practices and Product Development: Participate in and contribute to initiatives focused on developing best practices for integrating Benchling within complex IT environments and shaping the product roadmap to better serve the needs of IT and data science users.

Solution Consultant – IT, DS

• Identify IT & Data Science Pain Points and Define Key Success Metrics: Engage deeply with IT leaders, data scientists, and bioinformatics specialists at biotechnology companies to understand their critical pain points related to software systems, data management, and analysis, and collaboratively define key metrics to measure the success of Benchling in addressing those challenges
• Engage with Solutions Consulting Peers: Work closely with R&D and Business Value solutions consultants to ensure cohesive and comprehensive solutions are presented to customers, addressing both scientific and strategic business needs
• Design and Showcase IT Integrations and Data Pipelines: Architect and demonstrate cloud-based integrations between Benchling and other enterprise IT systems (e.g., LIMS, ELN, ERP) and develop data pipelines to facilitate data sharing, analysis, and reporting for data science teams
• Collaborate on Data Science Focused Features: Partner closely with engineers and product managers to define, prioritize, and execute on new Benchling features and integrations that specifically address the requirements of data scientists and bioinformaticians
• Enable Complex Enterprise Deployments with IT & Data Science Focus: Collaborate with Professional Services and Customer Success teams to ensure successful and scalable rollouts of Benchling at large enterprise customers, with a specific focus on integrating with their existing IT infrastructure and enabling data science (AI/ML) workflows
• Develop Targeted Messaging for IT & Data Science Audiences: Partner with Sales and Marketing to develop compelling pitches and materials that highlight Benchling's value proposition for IT departments and Data Science teams within the evolving biotechnology landscape
• Contribute to IT & Data Science Best Practices and Product Development: Participate in and contribute to initiatives focused on developing best practices for integrating Benchling within complex IT environments and shaping the product roadmap to better serve the needs of IT and data science users

• Drive growth in enterprise and strategic customers via solution and value assessments
• Coordinate cross-functional teams to ensure quality in assessments
• Build deep understanding of customer’s business needs and adapt frameworks accordingly
• Create executive-level deliverables capturing analyses and recommendations
• Maintain open and proactive communication regarding engagement progress and decisions
• Develop methodologies to quantify strategic, operational, and financial metrics for customers
• Create reusable assets for customer journey and value framework adaptation
• Provide thought leadership on industry trends and feedback to product and marketing teams

Solution Consultant – Business Value

Software Engineer

• Define how Benchling wins in the scientific infrastructure space
• Translate technically complex capabilities into sharp messaging that drives understanding and adoption.
• Own launches end-to-end across Platform, Ecosystem, and Automation and Analytics products.
• Develop quarterly and annual plans with clear metrics.
• Build the strategy and execute on enablement assets that give Sales and Solutions teams the confidence.
• Be the internal expert on the competitive landscape, buyer pain points, and emerging trends.
• Represent Benchling at conferences and industry events.

Product Marketing Manager, Ecosystem & Developer

• Effectively partner with account executives, SC peers, and leadership to create account and deal strategies that lead to selection, planning out customer engagements that lead to compelling solutions.
• Manage organized discoveries to uncover customer needs and requirements that relate to decision criteria and key business issues.
• Craft solutions based on Benchling capabilities, industry best practices and standard R&D functions, with data models and processes that map to the customer or prospects' science and that fit into their current technology landscape.
• Present and demonstrate the solution in a persuasive way based on key messages, decision criteria, and key business issues. Manage customer questions and objections and resolve concerns. Ensure that the solution is presented competitively, with awareness of alternatives including build in house.
• Engage with product management to provide insight into prospect and customer needs and industry trends. Influence the roadmap for market success. Ensure that the roadmap is clear to customers as required to influence buying decisions.
• Provide leadership by creating reusable solutions, content, and trainings for key areas. Work with the extended team to ensure that they are successful and learn from your expertise. Mentor and partner with other SCs to build their success.

Solution Consultant – R&D

Account Executive

• Drive new business within territory engaging small biotech and life sciences companies
• Own the full sales cycle from identifying and prospecting new accounts to closing deals
• Develop and maintain accurate sales forecasts
• Tailor presentations and proposals to each prospect's unique needs
• Collaborate with Marketing, Product, and Customer Success

SMB Account Executive

• Work on and execute renewal and change order opportunities within our Enterprise Accounts (inclusive of PS opportunities) in partnership with Enterprise AEs (for any Opportunity where iACV <$75k iACV)
• Consistent attainment of all revenue and booking targets within assigned territory
• Be the trusted advisor to the customer by understanding their existing and future R&D roadmap to drive the Benchling solution
• Work with Enterprise Account Executives to drive outbound prospecting activities, including cold calling, emailing, and communicating our value proposition to decision makers
• Partner with CSMs to identify product expansion opportunities within our existing user base
• Organize research and first-party findings into coherent and effective Account Plans, Org Maps, and Opportunities

Inside Sales Representative

Full-stack Engineer

• You’ll build and own core features for our scientific data analysis product and platform, including machine learning features to optimize experiments and AI-powered features to help scientists explore and understand their data.
• You'll work across our full stack, tackling challenges from the front-end UI, our back-end architecture, to our machine learning pipelines.
• You'll be a key partner to product and design, collaborating to transform ideas into thoughtful, high-quality features for our users.
• You'll do more than just ship code—you'll help us build a better engineering organization by improving our tools, processes, and helping us hire great people.

Software Engineer, Insights

Developer Relations

• Build and implement tooling for efficient, frictionless development, testing, and packaging for production release.
• Lead the design and development of release tooling that enables code changes to reach production within 10 minutes.
• Iterate on developer experience improvements using qualitative and quantitative feedback.
• Implement feedback loops that integrate quality into software development workflows.
• Champion effective engineering and operational patterns across the Engineering org.
• Collaborate with cross-functional teams to address challenges in engineering workflows that impact developer happiness and productivity.
• Work closely with product managers, designers, and peers in engineering to make Benchling a delightful place to develop software.
• Help rapidly scale our product and team. As a member of the engineering team, you'll be an integral part of how we mature our tooling, best practices, engineering processes, and hiring.

Software Engineer, Infrastructure – Developer Experience

• Lead and grow a team of infrastructure engineers including hiring, coaching, performance management, and career development across all levels of the team.
• Own delivery and outcomes for critical infrastructure and services-platform initiatives including reliability, scalability, cost, security posture, and compliance-aligned engineering practices.
• Drive reliability improvements using pragmatic SRE principles: service-level thinking (SLIs/SLOs), operational readiness, automation, and resiliency patterns.
• Strengthen incident response: improve on-call health, incident processes, postmortems, and follow-up execution in collaboration with product engineering and platform teams.
• Build and evolve cloud foundations on AWS, including network and compute patterns and Kubernetes-based services.
• Partner cross-functionally with Platform Engineering, Security, and Product Engineering to align priorities and deliver shared roadmaps.
• Operate in a regulated environment (GxP/biotech): help ensure infrastructure changes are traceable, auditable, and appropriately controlled, without slowing teams down unnecessarily.

Engineering Leader – Infrastructure

Product Manager

• Talk to admins at our customers to understand pain points in current workflows and opportunities for us to delight them
• Work with internal partners to understand where platform solutions can enable faster delivery and better admin experiences on their features
• Prioritize initiatives that improve the admin experience, reduce friction, and accelerate task completion
• Define product requirements and success metrics, and collaborate with engineering to ensure smooth execution

Product Manager, Admin Platform

• Recruit, develop, and lead a team of exceptional software engineers.
• Translate strategy into execution by developing and executing quarterly plans with clear metrics and targets.
• Define and execute on a roadmap that encompasses new product development, quality improvements, and software maintenance activities. Partner closely with product management and design to define short- and long-term product strategy.
• Hold an unreasonably high bar for product quality as the teams execute their work.
• Partner closely with engineers to ensure that we make excellent technical decisions as we lay the foundations for new products and a scalable platform.
• Meet with customers to understand their science & what they need from Benchling.
• Contribute to engineering-wide organizational improvements as part of the management team.

Senior Payroll Specialist

Senior Payroll Specialist

Strategic Financial Analyst, CX

Solution Consultant – IT, DS

Solution Consultant – IT, DS

Solution Consultant – Business Value

Product Marketing Manager, Ecosystem & Developer

Solution Consultant – R&D

SMB Account Executive

Inside Sales Representative

Software Engineer, Insights

Software Engineer, Infrastructure – Developer Experience

Engineering Leader – Infrastructure

Product Manager, Admin Platform

Engineering Leader, Enterprise Lifecycle