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Solution Consultant – Business Value
Benchling
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $148,750 - $201,250 per year
Job Level
Mid-LevelSenior
About the role
- Drive growth in our enterprise and strategic customers by leading solution & value assessments during the sales process:
- Coordinate cross functional teams (sales, solutions consulting, product, and professional services) to execute assessments with speed and quality.
- Build a deep understanding of the customer’s business needs through meticulous discovery and creatively adapt assessment framework to meet customer’s decision process
- Create and present executive-level deliverables that capture current state analysis and future state recommendations using leading practices and bridging customer challenges to Benchling capabilities and identified value
- Maintain open, proactive communication and documentation of engagement progress, meetings, deliverables, stakeholders, and key decisions.
- Develop methodologies to quantify strategic, operational, and financial metrics for customers and use these metrics to clearly demonstrate the measurable value Benchling delivers
- Create reusable assets to drive the adoption of Benchling’s value framework in the end-to-end customer journey in partnership with cross functional stakeholders (solutions consulting, professional services, and customer success)
- Provide thought leadership about industry trends, competitive landscape, and emerging technologies. Use this knowledge to effectively position Benchling and identify opportunities for differentiation.
- Share insights and feedback from customer interactions to the product and marketing teams to help refine Benchling's offerings and messaging.
Requirements
- It is highly preferred that candidates have 5-10 years experience in a scientific domain - particularly biologics, industrial biotech, or early/late development.
- Ideal candidates will have a Masters or PhD in a scientific field or work experience that gives them exposure to scientific fields.
- Outstanding ability to convey value proposition and insights drawing from prior industry experience and in-depth knowledge of Benchling products and use cases
- Experience creating written deliverables that assess current state, propose a future state solution, outline the value/case for change, and a roadmap to deliver on the case for change.
- Effective at cross-functional leadership.
- Strong executive presence and the ability to quickly establish credibility and trust with senior business leaders as well as internal stakeholders
- Dynamic, empathetic and flexible in communication and work styles depending on context and in multi-cultural teams and engagements
- Willingness to travel to customer sites 25-30% of the time
Benefits
- Competitive salary and equity
- Broad range of medical, dental, and vision plans for employees and their dependents
- Fertility healthcare and family-forming benefits
- Four months of fully paid parental leave
- 401(k) + Employer Match
- Commuter benefits for in-office employees and a generous home office set up stipend for remote employees
- Mental health benefits, including therapy and coaching, for employees and their dependents
- Monthly Wellness stipend
- Learning and development stipend
- Generous and flexible vacation
- Company-wide Winter holiday shutdown
- Sabbaticals for 5-year and 10-year anniversaries
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
solution assessmentsvalue assessmentscurrent state analysisfuture state recommendationsquantitative methodologiesfinancial metricswritten deliverablesvalue propositionroadmap developmentscientific knowledge
Soft skills
cross-functional leadershipexecutive presencecredibility establishmenttrust buildingdynamic communicationempathetic communicationflexibilitycultural adaptabilitystakeholder engagementproactive communication
Certifications
Masters in scientific fieldPhD in scientific field
