Head of Global Deal Desk

Benchling

Strategic leader guiding deal strategy and order management at Benchling, the AI platform for biotech R&D. Overseeing enterprise agreements and operational improvements for revenue growth.

Posted 7/29/2026full-timeSan Francisco • California • 🇺🇸 United StatesLead💰 $184,000 - $277,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading deal desk operations and revenue management within high-growth B2B enterprise SaaS environments, with a strong focus on operational excellence and cross-functional collaboration. Proficient in CPQ tools and processes, driving process improvements and automating workflows to enhance deal efficiency.

Highest-signal resume keywords

Deal Desk LeadershipSaaS Revenue OperationsCPQ Tools KnowledgeCross-Functional PartnershipProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Deal Desk ManagementRevenue OperationsCommercial StrategySaaS Bookings PolicyComplex Agreement StructuringOrder ManagementSubscription ModelsUsage-Based ModelsWorkflow AutomationContract Generation

Soft Skills

CommunicationRelationship BuildingOperational Excellence

Tools & Technologies

SalesforceSteelbrickNetSuiteGong

Industry Keywords

B2BEnterprise SaaSLife-Sciences Software

About the role

Key responsibilities & impact

Coach, partner and proactively advise enterprise account executives and sales leadership around the architecture and pricing of our largest and most complex agreements.
Lead, develop, and scale a trusted global deal strategy and order management team.
Serve as a key leader in operationalizing our redesigned pricing and packaging, and driving continued enhancement of the CPQ system.
Own how deal desk partners with the business, and moves deals from quote through to clean, booked revenue with laser focus on operational excellence.

Requirements

What you’ll need

10+ years in Deal Desk, Revenue/Sales Operations, Commercial Strategy, and/or Finance, including experience leading and scaling a team, ideally in high-growth B2B enterprise SaaS or life-sciences software.
Track record advising on the structure and close of complex enterprise agreements, exercising judgment and enforcing commercial guardrails while keeping deals moving.
Fluency in SaaS bookings policy and revenue, subscription, and consumption/usage-based models.
Strong cross-functional partnership skills — communication, relationship building, and operational excellence across Sales, Finance, Product, and Legal.
Working knowledge of CPQ tools and process (Salesforce/Steelbrick or similar) — approval frameworks, quote configuration, and the realities of contract generation in a broader quote-to-cash stack (NetSuite, Gong, etc.).
Experience with process improvement and automating SaaS deal and order workflows to balance control and speed at scale.

Benefits

Comp & perks

Full-time U.S. employees enjoy a comprehensive benefits program including equity, health, dental, vision, 401(k)+ employer match, wellness, commuter, and more.