Product Operations

• Eliminate toil, automate repetitive work, and deliver smart, pragmatic solutions that enable product, engineering, and design teams to focus on delivering customer value
• Build and own automations across Airtable, Slack, Jira, and other systems: design alerts, syncs, updates, and rituals using no-code tools and AI assistants
• Own Airtable as the product operations platform: manage structure, automation, usability, and data quality for feedback, planning, and reporting
• Serve as a service-minded operational partner to engineering leaders, product managers, and designers
• Configure and evolve Jira & Confluence planning infrastructure: dashboards, custom fields, automation rules, and integrations
• Support and enable the Build Council to align product development practices and keep systems and documentation up to date
• Build lightweight dashboards and tracking systems to illuminate bottlenecks, trends, and improvement opportunities
• Maintain process design and documentation for product lifecycle stages, team rituals, and enablement resources
• Partner with Security and GxP teams to ensure tooling and documentation meet compliance requirements and audit readiness
• Support the full Build organization and partner closely with Applications and Platform teams

Product Operations Specialist

Vice President, Product Operations

Product Operations Intern

Staff Product Manager – Product Operations

Senior Technical Product Operations Manager

Senior Associate, Custody Product Operations