Project Manager
Benchling
SDLC
Project Manager
Benchling
full-time
Posted on:
Location Type: Hybrid
Location: San Francisco • California, Massachusetts • 🇺🇸 United States
Visit company websiteSalary
💰 $121,125 - $171,000 per year
Job Level
Mid-LevelSenior
Tech Stack
SDLC
About the role
- Execute implementation of the Benchling platform for enterprise clients across multiple geographic regions, often spanning 1-2 year periods
- Perform core project management activities: resource management, staffing, timeline and budget management, status reporting
- Serve as a critical point of contact for enterprise clients and manage external partners as needed
- Apply Benchling Implementation Methodology (BIM) to drive project operations and optimize team efficiency
- Work with enterprise and strategic account teams to ensure projects are delivered on time or early, and at or below budget
- Liaise with customer PMOs to ensure best practices and provide guidance to ensure Benchling project success
- Enable Global Program Managers and Account Executives on enterprise programs by driving day-to-day project operations
- Lead the activities of the Benchling project team and drive execution of the project plan; set clear expectations and hold team members accountable
- Lead customer escalations, diagnose project issues and risks, develop contingency plans, and implement changes to drive risk mitigation
- Actively handle project financials, including team utilization, budget vs actual hours, project margin, travel and other expenses; serve as an internal partner to the Benchling financial organization
- Establish processes, tools and operational improvements to increase efficiency and delivery
Requirements
- Familiarity with the systems development life cycle (SDLC) and standard software implementation methodologies (i.e. agile/scrum methodology, waterfall, and hybrids)
- Demonstrated successful software project management experience and training with >2 years experience (PM) in the life sciences R&D industry
- At least 3 years of software implementation experience, preferably with a SaaS software company
- BA or BS in Biology, Molecular Biology, Genetics, Biotechnology, Bioengineering or similar life science field preferred, or equivalent professional experience working with Life Sciences R&D processes and/or healthcare technology
- Experience using advanced collaboration and task-centric tools (e.g. Smartsheet, Slack, Salesforce, MS Project, etc.)
- Experience building out new processes, tools and communicating these out to an organization
- Exceptional communication and organizational skills; comfortable presenting in high pressure settings
- Strong work ethic, multi-tasking and time management
- Proven skills at contingency planning
- Experience in managing customer expectations
- Working knowledge of software delivery risk management
- Ability to work at customer sites, or in the SF or Boston offices based on customer and project needs
- Expected travel 25-30%
Benefits
- Competitive salary and equity
- Broad range of medical, dental, and vision plans for employees and their dependents
- Fertility healthcare and family-forming benefits
- Four months of fully paid parental leave
- 401(k) + Employer Match
- Commuter benefits for in-office employees and a generous home office set up stipend for remote employees
- Mental health benefits, including therapy and coaching, for employees and their dependents
- Monthly Wellness stipend
- Learning and development stipend
- Generous and flexible vacation
- Company-wide Winter holiday shutdown
- Sabbaticals for 5-year and 10-year anniversaries
- Flexible hybrid work arrangement (expected on-site 3 days per week)
- Home office setup stipend
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementsoftware implementationBenchling Implementation MethodologySDLCagile methodologyscrum methodologywaterfall methodologyrisk managementcontingency planningbudget management
Soft skills
communicationorganizational skillsmulti-taskingtime managementleadershipproblem-solvingcustomer managementteam accountabilitypresentation skillsresource management
