Project Manager
Benchling
SDLC
Project Manager
Benchling
full-time
Posted on:
Location Type: Hybrid
Location: Boston • California, Massachusetts • 🇺🇸 United States
Visit company websiteSalary
💰 $121,125 - $171,000 per year
Job Level
Mid-LevelSenior
Tech Stack
SDLC
About the role
- Serve as a key operational Project Manager on Enterprise Professional Services implementations of Benchling’s platform for enterprise clients
- Apply Benchling Implementation Methodology (BIM) to drive project operations and optimize team members’ time and efficiency
- Manage core PM activities: resource management, staffing, timeline and budget, status reporting
- Work with enterprise and strategic account teams to ensure projects are delivered on time or early, and at or below budget
- Liaise with customer PMOs to ensure best practices and provide guidance for Benchling project success
- Enable Global Program Managers and Account Executives to focus on strategic delivery while driving day-to-day project operations
- Lead the activities of the Benchling project team and drive execution of the project plan
- Set clear expectations with internal and external team members and hold them accountable for schedules and project results
- Lead customer escalations, diagnose project issues and risks, develop contingency plans, and implement changes to drive risk mitigation
- Actively handle project financials, including team utilization, budget vs actual hours, project margin, travel and other expenses; partner with Benchling finance organization
- Serve as a critical point of contact for enterprise clients and manage relationships with external partners
Requirements
- Familiarity with the systems development life cycle (SDLC) and standard software implementation methodologies (i.e. agile/scrum methodology, waterfall, and hybrids)
- Demonstrated successful software project management experience and training with >2 years experience (PM) in the life sciences R&D industry
- At least 3 years of software implementation experience, preferably with a SaaS software company
- BA or BS in Biology, Molecular Biology, Genetics, Biotechnology, Bioengineering or similar life science field preferred, or equivalent professional experience working with Life Sciences R&D processes and/or healthcare technology
- Experience using advanced collaboration and task-centric tools (e.g. Smartsheet, Slack, Salesforce, MS Project, etc.)
- Experience building out new processes, tools and communicating these out to an organization
- Exceptional communication and organizational skills; comfortable presenting in high pressure settings
- Strong work ethic, multi-tasking and time management
- Proven skills at contingency planning
- Experience in managing customer expectations
- Working knowledge of software delivery risk management
- Ability to work at customer sites, or in the SF or Boston offices based on customer and project needs; Expected travel 25-30%
Benefits
- Competitive salary and equity
- Broad range of medical, dental, and vision plans for employees and their dependents
- Fertility healthcare and family-forming benefits
- Four months of fully paid parental leave
- 401(k) + Employer Match
- Commuter benefits for in-office employees and a generous home office set up stipend for remote employees
- Mental health benefits, including therapy and coaching, for employees and their dependents
- Monthly Wellness stipend
- Learning and development stipend
- Generous and flexible vacation
- Company-wide Winter holiday shutdown
- Sabbaticals for 5-year and 10-year anniversaries
- Flexible hybrid work arrangement (expected on-site 3 days per week)
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementsoftware implementationresource managementbudget managementrisk managementcontingency planningsystems development life cycle (SDLC)agile methodologyscrum methodologywaterfall methodology
Soft skills
communication skillsorganizational skillsleadershipmulti-taskingtime managementcustomer relationship managementproblem-solvingaccountabilitypresentation skillsteam collaboration
