Enterprise Solutions Architect

Benchling

Enterprise Solutions Architect consulting for biotech R&D accelerating AI-driven solutions. Collaborating with customers to implement tailored enterprise solutions and drive innovation in life sciences.

Posted 4/24/2026full-timeBoston • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $154,000 - $208,000 per yearWebsite

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Partner with biotechnology organizations at the forefront of innovation to assess their IT landscape, understand strategic objectives, and architect solutions that enable mission-critical outcomes
Lead end-to-end implementation projects from discovery through successful go-live and adoption
Provide ongoing strategic guidance, best practice education, and product engagement recommendations to maximize customer value realization
Collaborate with cross-functional business and technology stakeholders to gather requirements, identify opportunities, and translate business needs into technical solutions in partnership with internal engineering, product, and solutions architecture teams
Coordinate with Professional Services, Product, and Customer Success teams to orchestrate complex, global enterprise deployments
Support Sales and Marketing in technical deal strategy, and engage with Engineering, Product, and Solutions Architecture teams to resolve complex technical challenges
Contribute to the development and refinement of global enterprise processes, product capabilities, and best practice frameworks

Requirements

What you’ll need

5-10+ years of combined experience in biotechnology or pharmaceutical industry roles and scientific software implementation
Bachelor's or Master's degree in Life Sciences, Information Management, or related field (advanced degree preferred)
Proven track record leading global implementation teams in enterprise solution design and deployment (Benchling experience strongly preferred)
Demonstrated ability to empathize with scientists and rapidly comprehend complex scientific concepts and workflows
Exceptional communication skills across verbal, written, and presentation formats, coupled with strong organizational and project management capabilities
Self-directed, adaptable professional who thrives in dynamic, fast-paced environments
Comfortable operating across functions, organizational levels, and geographies with diverse stakeholder groups
Willingness to travel to customer sites up to 30% based on project requirements
5+ years of client-facing software implementation and/or consulting experience, with demonstrated success delivering enterprise-scale SaaS projects
Hands-on experience implementing scientific/informatics platforms such as LIMS, ELN, MES, LES, and analytical tools including JMP, Spotfire, or Tableau

Benefits

Comp & perks

equity
health
dental
vision
401(k)+ employer match
wellness
commuter
and more.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

scientific software implementationenterprise solution designproject managementSaaS project deliveryLIMSELNMESLESJMPSpotfire

Soft Skills

communication skillsorganizational skillsproject management capabilitiesempathyadaptabilityself-directioncollaborationproblem-solvingstakeholder engagementpresentation skills