Implementation Manager, GxP

Benchling

. Manage initial rollouts for new Benchling customers as well as expansion projects with new teams or for new processes at existing customers .

Posted 4/21/2026full-timeRemote • North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $118,000 - $183,000 per yearWebsite

About the role

Key responsibilities & impact

Manage initial rollouts for new Benchling customers as well as expansion projects with new teams or for new processes at existing customers
Own implementation success from project kickoff to go-live
Build and execute detailed project plans
Serve as the GxP subject matter expert during GxP implementations
Guide customers through their computer systems validation (CSV) activities
Understand customers' scientific workflows and determine how Benchling can best be leveraged
Lead requirements and design workshops
Act as a trusted advisor for customers
Collaborate with internal teams to ensure customer feedback on validation processes and GxP requirements influences product development and validation package improvements.

Requirements

What you’ll need

B.S. in engineering
life sciences
biological sciences
or a related field.
3-5 years of hands-on experience with computer systems validation (CSV) in pharmaceutical
biotech
or other regulated life sciences environments.
2+ years of experience working at a pharmaceutical company
biotech
or similar regulated organization.
Strong understanding of 21 CFR Part 11
Annex 11
GAMP 5
and principles of computer systems validation in GxP environments.
Experience creating or reviewing validation deliverables such as Validation Plans
IQ/OQ/PQ protocols
Risk Assessments
Traceability Matrices
and Validation Summary Reports.
Demonstrated ability to apply risk-based validation approaches and advise on validation strategy.
Strong communication skills with the ability to quickly and effectively connect with a range of stakeholders
Strong project management skills with the ability to manage multiple workstreams and stakeholders simultaneously.
Self-starter with the ability to be successful in a fast-paced environment.
Curious
creative
and tenacious. You should be excited to collaborate with customers and other Benchling teammates as a thought partner.
Ability to travel up to 25% based on customer and project needs.

Benefits

Comp & perks

Full-time U.S. employees enjoy a comprehensive benefits program including equity
health
dental
vision
401(k)+ employer match
wellness
commuter
and more.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

computer systems validationGxP21 CFR Part 11Annex 11GAMP 5Validation PlansIQ/OQ/PQ protocolsRisk AssessmentsTraceability MatricesValidation Summary Reports

Soft Skills

strong communication skillsproject management skillsself-startercuriouscreativetenaciousability to connect with stakeholdersability to manage multiple workstreamscollaborativetrusted advisor