CRO Analyst, Experiment Coordinator
Ejam Inc
Business Development Representative
BeMo Academic Consulting
full-time
Posted on:
Origin: • 🇨🇦 Canada
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Educate prospective students about BeMo's products and services via email, phone, and live chat and convert them into paying students.
- Provide exceptional customer support to current students via email, phone, and live chat.
- Create and maintain detailed student records and records of student acquisition.
- Continuously create and implement new strategies to improve customer support and student acquisition.
- Provide administrative support and assist consultants with troubleshooting using online systems and platforms.
- Store and analyze simple data using Excel/spreadsheets for the Student Support team.
- Handle highly confidential documents with extreme care.
- Support the Student Support team as needed.
Requirements
- Zero experience required (preferred 3-5 years of sales experience).
- Preferred minimum of 3–5 years of experience in sales.
- Proficient with technology and a passion for learning new tools.
- Well-versed with online research.
- Self-directed learner able to systematically experiment to improve procedures.
- Proficient with Microsoft Excel and PowerPoint; willing to learn new software.
- Ability to handle highly confidential documents with extreme care.
- Availability to work evenings and weekends (Mon–Fri 3pm–11pm EST; weekends 3pm–11pm EST) and attend daily training 3:00–4:30pm EST.
- Bilingualism (English and French) considered an asset.
- Ideally located in Canada (application asks location).
