Appointment Setter, Life Insurance Dialer
Full Circle
Senior Sales Specialist
BeMo Academic Consulting
full-time
Posted on:
Origin: • 🇨🇦 Canada
Visit company websiteJob Level
Senior
About the role
- Educate prospective students about BeMo's products and services via email, phone, and live chat and convert them into paying students (warm leads only).
- Provide exceptional customer support to current students via email, phone, and live chat when support team requires help.
- Create and maintain detailed student records and records of student acquisition.
- Continuously create and implement new strategies to improve customer support and student acquisition.
- Provide administrative support by helping consultants with troubleshooting using online systems and platforms.
- Store and analyze simple data using Excel/spreadsheets for the Student Support team.
- Handle highly confidential documents with extreme care.
- Participate in hiring process steps including skills assessment, virtual/phone interviews, and reference checks as required.
Requirements
- Minimum of 3-5 years of experience in sales.
- Proficient with technology and a passion for learning new tools.
- Well-versed with online research.
- Self-directed learner with ability to systematically experiment to improve customer service/sales procedures.
- Proficient with Microsoft Excel and PowerPoint; able to learn new software to improve efficiency and record keeping.
- Bonus: Bilingualism (English and French) considered an asset.
- Availability to work evening and weekend schedules (e.g., Mon-Fri 3pm-11pm EST; Sat-Sun 3pm-11pm EST) and attend daily training 3:00-4:30pm EST.
- Experience handling highly confidential documents with extreme care.
- Experience educating/converting prospective students and providing customer support via email, phone, and live chat.
- Located in Canada (role is ideal for someone located in Canada).
