Network Analyst – SOC, Bilingual
Beltis
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇧🇷 Brazil
Visit company websiteSalary
💰 R$5,700 per month
Job Level
JuniorMid-Level
Tech Stack
DNSTCP/IP
About the role
- Incident Management — Responsible for clients' daily operations;
- Responsible for detecting, mitigating, and resolving issues related to DDoS attacks targeting clients;
- Act as the frontline for handling incidents and customer concerns that may be related to the Network and/or Platform;
- Participate in the analysis, review, and summarization of incidents for customers;
- Participate in incident handling alongside subject-matter experts;
- Responsible for completing and submitting the Incident Report;
- Ensure proper handling of tickets;
- Ensure all tickets are updated and handled according to the SOC's defined incident management process;
- Ensure all tickets are properly logged to avoid gaps in how tickets are managed;
- Closely coordinate with Level 1 service to ensure immediate actions and troubleshooting are taken as soon as an incident is reported.
Requirements
- Degree in Computer Science, Information Technology, or a related field;
- Advanced English level for constant communication with a global team;
- CCNA / JNCIA certification is a plus;
- Minimum 2 years of experience in a Security Operations Center;
- Knowledge of DDoS attack types is a plus;
- Experience in Information Security;
- Knowledge of TCP/IP, IGPs, BGP, GRE, and DNS;
- Experience with BGP and tuning;
- Experience in planning, configuring, and troubleshooting SP (Service Provider) networks;
- Experience with and knowledge of DDoS mitigation technologies and solutions;
- Solid understanding of modern Internet technologies and businesses.
Benefits
- Meal allowance (VR)
- Life insurance
- Amil medical and dental plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
DDoS mitigation technologiesTCP/IPIGPsBGPGREDNSincident managementticket handlingnetwork troubleshootinginformation security
Soft skills
communicationcustomer serviceproblem-solvingteam coordinationincident analysis
Certifications
CCNAJNCIA