Prospect Development Manager
Spring by Action for Children
AI Manager
Belmond
contract
Posted on:
Location Type: Hybrid
Location: London • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
BigQueryCloudETLGoogle Cloud PlatformPythonSQL
About the role
- Manage, mentor, and provide technical guidance to a Data Scientist, fostering a high-performance environment focused on innovation and delivery of AI solutions, encompassing both traditional and generative approaches.
- Develop and execute the company's AI strategy, encompassing both traditional AI techniques (e.g., predictive modeling, classification, regression) and Generative AI models. Identify opportunities to apply these technologies to improve guest experiences, streamline operations, and increase profitability.
- Oversee a portfolio of AI projects from conception through deployment and production, ensuring adherence to timelines, budgets, and quality standards. This includes managing resources, mitigating risks, and tracking project progress across all AI initiatives.
- Lead the development, training, and deployment of a variety of AI models, including but not limited to Traditional Machine Learning models for tasks such as customer segmentation, optimisation and forecasting, and Generative AI models for tasks such as knowledge agents, contact centre support models, itinerary builders, HR assistants etc.
- Collaborate with cross-functional teams (Contact Centre, Sales, HR, Revenue Management) to understand their needs and identify opportunities for AI-driven solutions leveraging the most appropriate AI technique.
- Stay up to date with advancements in both traditional AI and GenAI, evaluating their potential application within the company. Proactively seek out and implement cutting-edge technologies and techniques across the AI spectrum.
- Use Data Engineering to ensure the availability of high-quality data for all AI model development initiatives. Contribute to the design and maintenance of the AI infrastructure to support both Traditional and GenAI models.
- Clearly communicate AI concepts, strategies, and project updates to both technical and non-technical audiences, including management, ensuring that the explanation is tailored to the audience's understanding.
Requirements
- A degree (or higher) in Computer Science, Artificial Intelligence, Machine Learning or equivalent.
- Minimum of 3 years of experience in developing and deploying machine learning models, with experience across a range of AI techniques, including both traditional and generative AI.
- Proven experience in managing AI projects from start to finish, including requirements gathering, development, testing, deployment, and monitoring. This experience should include a mix of both traditional AI and GenAI projects.
- Experience in managing and mentoring data scientists or AI engineers is desirable.
- Expert proficiency in Python programming.
- Strong experience with data engineering principles and practices, including data extraction, transformation, and loading (ETL).
- Solid SQL/ BQ skills for data querying and manipulation.
- Extensive experience with Google Cloud Platform (GCP) AI/ML services is highly desirable (e.g. Vertex AI, Cloud Functions, BigQuery).
- Deep understanding of machine learning algorithms and techniques, including deep learning, natural language processing, computer vision, regression, classification, and clustering.
- Experience with evaluating and selecting different LLMs (Large Language Models). This should be coupled with experience in selecting appropriate traditional AI techniques for given business problems.
- Knowledge of the luxury hotel industry and its unique challenges and opportunities is a plus.
Benefits
- Competitive salaries and incentive plans
- Complimentary and preferred rate experiences at our iconic destinations
- Private Medical Insurance and Dental Plans
- Group Personal Pension Plan
- 33 days’ annual leave per year (inclusive of English Bank Holidays).
- Lifestyle and Employee Assistance Programs
- Onsite gym facilities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Pythonmachine learningpredictive modelingclassificationregressiongenerative AIdata engineeringETLSQLdeep learning
Soft skills
mentoringproject managementcommunicationcollaborationleadershipinnovationproblem-solvingrisk managementorganizational skillsadaptability
