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ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
driving licensetour guidinghospitality experienceknowledge of local historyknowledge of local cultureknowledge of local attractions
Soft Skills
communication skillsstorytelling skillsorganizational skillscustomer serviceadaptabilityrelationship buildingguest engagementflexibility
Tools & Technologies
brochurespresentations
Industry Keywords
tourism sectorhospitality sectorguest experience
About the role
Key responsibilities & impact- Conducting informative and engaging tours that highlight the unique features of the destination.
- Providing guests with insights into local culture, history, and traditions, ensuring an immersive experience.
- Adapting tours to cater to the interests and preferences of various group sizes and demographics.
- Ensuring guest safety and comfort during excursions and providing exceptional customer service at all times.
- Developing and maintaining relationships with local suppliers, vendors, and other stakeholders.
- Preparing necessary materials, such as brochures or presentations, to enhance the tour experience.
- Gathering and sharing guest feedback to contribute to the continuous improvement of our tours and services.
Requirements
What you’ll need- Fluent in English and French.
- Driving license (driving a van)
- Experience as a tour guide or in a relevant role within the hospitality or tourism sector.
- Excellent communication and storytelling skills, with the ability to engage diverse audiences.
- In-depth knowledge of the local area, including history, culture, and attractions.
- Strong organizational skills and the ability to manage different groups effectively.
- Passion for travel and delivering exceptional guest experiences.
- Ability to work flexible hours, including weekends and holidays, as required.
Benefits
Comp & perks- A unique experience in a prestigious and intimate setting.
- A supportive team and strong values from Belmond.
- Accommodation onboard and benefits linked to life on our boats.
- Opportunities for training and professional development.
