Customer Service Representative

Bellows Systems, Inc.

Part-time customer service representative supporting Bellows Plumbing, Heating, Cooling & Electrical customers. Handling inquiries, service information, scheduling, and accurate data entry remotely after onsite training.

Posted 8/11/2026part-timeSanta Cruz • California • 🇺🇸 United StatesMid-LevelSenior💰 $20 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with the ability to respond to inquiries effectively and provide detailed product information. Capable of working flexible shifts and completing training while maintaining attention to detail and organization.

Highest-signal resume keywords

Customer Service ExperienceExcellent Written CommunicationExcellent Verbal CommunicationDetail-OrientedTeam-Oriented Environment

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryScheduling RepairsProduct Knowledge

Soft Skills

Organizational SkillsFast-Paced Adaptability

Certifications & Qualifications

High School Diploma

Industry Keywords

Call Center ExperienceCustomer InquiriesOnsite Training

About the role

Key responsibilities & impact

Respond to customer inquiries via phone and email
Provide information about products and services
Assist customers with scheduling repairs and services
Collect and accurately and efficiently data enter information
Work assigned shifts including Saturday, Sunday and Monday or Friday
Complete initial training on site and outside the normal schedule

Requirements

What you’ll need

High school diploma or equivalent
Excellent written and verbal communication skills
Prior customer service or call center experience
Availability for shifts including Saturday, Sunday and Monday or Friday
Ability to complete initial onsite training outside the normal schedule
Detail-oriented and organized
Ability to work in a fast-paced, team-oriented environment and independently

Benefits

Comp & perks

Generous PTO program and excellent benefits for full-time employees
Supportive environment that encourages continuous learning and professional development
Family-oriented, respectful, growth-focused and team-oriented culture