Senior E-commerce Analyst, B2B

Belliz Company

Senior B2B E-commerce Analyst at Belliz Company optimizing digital sales channels and ensuring operational efficiency in online sales. Focused on enhancing buying experience for reseller clients.

Posted 4/23/2026full-timeSão Paulo • 🇧🇷 BrazilSeniorWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

B2B operation management
Monitor the order flow of the B2B store, tracking statuses and identifying potential operational inconsistencies.
Resolve issues related to orders, billing and integrations between systems.
Ensure an efficient purchasing journey for reseller customers.
CRM management and relationship
Plan monthly CRM campaigns focused on activation, retention and repurchase of the customer base.
Coordinate campaign execution with the partner agency.
Use channels such as email marketing, WhatsApp and notifications to increase engagement and purchase frequency.
B2B store management and continuous improvement
Ensure continuous maintenance and development of the e-commerce platform.
Update content, organize storefronts and implement improvements on product pages.
Propose usability enhancements and optimize the user experience to increase conversion.
Data analysis and customer base growth
Analyze the customer base to identify purchasing behavior patterns.
Map opportunities to increase average order value, purchase frequency and expand the customer base.
Develop initiatives to reactivate inactive customers and recover lost customers.
Integrations and operational efficiency
Drive continuous improvement of integrations between the e-commerce platform, ERP and other systems.
Identify opportunities to optimize internal processes for the digital channel.
Support the implementation of operational improvements that increase efficiency and reduce operational failures.
Performance monitoring
Monitor key performance indicators for the B2B channel.
Prepare reports and analyses of results to support decision-making.

Requirements

What you’ll need

Experience in online B2B sales
Experience in e-commerce or digital channels
Experience with e-commerce platforms (strong plus for VTEX)
Experience with CRM, marketing automation and commercial data analysis
Analytical and results-oriented profile
Strong skills in communication, negotiation and process management.

Benefits

Comp & perks

Meal allowance - Flexible (Flash)
Food allowance - Flexible (Flash)
Breakfast and fruit provided at the office
Health insurance
Dental insurance
Life insurance
Profit sharing (PLR)
Birthday day off (choose any date during your birthday month)
Employee discounts on Belliz products
Partnership with Namu – health and wellness platform
Corporate learning and development platform

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

B2B operation managementorder flow monitoringCRM managemente-commerce platform managementdata analysiscommercial data analysismarketing automationuser experience optimizationperformance monitoringintegration management

Soft Skills

communicationnegotiationprocess managementanalytical thinkingresults-oriented