Lead Digital UX UI Designer

Belk

Lead Digital UX/UI Designer at Belk optimizing digital customer experience through design strategy and collaboration. Mentoring designers and establishing best practices within a cross-functional team environment.

Posted 4/29/2026full-timeCharlotte • North Carolina • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Define and champion the UX vision and strategy for digital platforms
Ensure user experience decisions align with business goals, customer needs, and data insights
Establish and maintain UX standards, frameworks, and best practices across the organization
Advocate for the customer through research, testing, and data-driven decision making
Lead, mentor, and support a team of UX designers
Provide feedback, coaching, and career development for UX team members
Help scale UX capabilities, processes, and design systems across the organization
Foster collaboration between UX, Product Management, Engineering, and Marketing
Create or guide the creation of wireframes, user flows, prototypes, and interaction designs
Contribute directly to complex UX challenges and high-impact projects
Facilitate workshops and design reviews to ensure quality and alignment
Participate in usability testing, research analysis, and design validation
Partner with Product and Engineering to deliver high-quality digital experiences
Work with analytics and optimization teams to identify opportunities for improvement
Collaborate with marketing and merchandising teams to enhance the customer journey and conversion performance
Communicate UX decisions clearly to stakeholders and executives
Use experimentation, analytics, and user research to improve user experience and business outcomes
Identify friction points in the customer journey and drive solutions
Help implement a culture of test-and-learn and data-driven design decisions

Requirements

What you’ll need

7-9 years experience in UX design, product design, or digital experience design
Required experience leading UX initiatives for large-scale digital products or ecommerce platforms
Proven ability to lead and mentor designers
Strong portfolio demonstrating user-centered design and problem solving
Experience with design tools such as Figma, Sketch, Adobe XD, or similar
Ability to communicate design concepts and strategy to technical and non-technical stakeholders
Preferred experience working in ecommerce or retail environments
Familiarity with A/B testing, experimentation, and data-driven design
Preferred experience building or maintaining design systems
Preferred experience collaborating with product and engineering teams in agile environments

Benefits

Comp & perks

Positive and inclusive work environment
Access to tools and resources necessary for effectiveness
Opportunities to meet with senior leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

UX designproduct designdigital experience designuser-centered designA/B testingdesign systemsprototypinginteraction designusability testingdata-driven design

Soft Skills

leadershipmentoringcommunicationcollaborationproblem solvingcoachingfeedbackfacilitationadvocacystrategic thinking