
Senior Lead, Service Designer
Belden Inc.
full-time
Posted on:
Location Type: Hybrid
Location: Carmel • United States
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Salary
💰 $150,000 - $175,000 per year
Job Level
About the role
- Design innovative, vertical-specific services tailored to the unique needs of priority vertical markets
- Engage directly with customers and internal subject matter experts to uncover unmet needs, operational challenges, and opportunities for service-led value creation
- Translate insights into clear, actionable service concepts — defining scope, value proposition, intended outcomes, and execution considerations to enable effective commercialization
- Partner with Service Offering Managers and Service Enablement teams to ensure seamless handoff from service design to global governance and regional execution
- Incorporate feedback from early deployments and regional teams to continuously refine service designs and improve customer relevance and adoption.
Requirements
- Comfortable working in environments with evolving processes
- Strong ability to understand customer challenges and translate them into differentiated, value-driven service designs grounded in real operational needs
- Experience designing services, solutions, or offerings within complex B2B, industrial, technology, or infrastructure environments
- Proven ability to work effectively across technical, commercial, and innovation teams — influencing without formal authority
- Ability to clearly document and communicate service concepts to both technical and non-technical stakeholders to enable successful execution.
Benefits
- health/dental/vision
- long term/short term disability
- life insurance
- HSA/FSA
- matching retirement plans
- paid vacation
- parental leave
- employee stock purchase plan
- paid leave for volunteer work in your community
- training opportunities
- professional talent management and succession planning
- corporate health well-being initiatives
- work culture which includes commitment to diversity, equity, inclusion and sustainability!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
service designvalue proposition developmentcommercializationservice-led value creationB2B solutions designoperational needs analysisservice concept documentation
Soft Skills
customer engagementcross-functional collaborationinfluencing without authoritycommunicationadaptabilityproblem-solving