Team Lead, Services Engineering
Belden Inc.
full-time
Posted on:
Location Type: Remote
Location: Netherlands
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Job Level
About the role
- Lead Services business for the assigned segment and manage the delivery of technical services
- Develop and implement service strategies, processes, and best practices
- Lead, mentor, and develop the services team
- Monitor service performance metrics and analyze trends
- Manage escalations and complex issues
- Drive adoption of service documentation, knowledge bases, and training materials
Requirements
- Degree in Computer Science, IT or Communication Engineering or equivalent experience with networking certifications
- 10+ years in industrial sectors, desirably network companies, or project management, including 5+ years of leadership experience
- Strong Leadership Skills
- Data Solutions, Industrial Ethernet, or Network Security knowledge
- Experience in Services, Performance Monitoring, Mentoring and Coaching, Workflow Coordination, Resource Allocation, Service Quality Assurance and Process Improvement skills
- Strong communication and interpersonal skills
- Willingness to travel – Occasionally internationally
- Fluency in English
Benefits
- Hybrid and remote work practices where feasible
- Flexible working hours
- Employee stock purchase plan
- Parental leave benefits
- Paid leave for volunteer work in your community
- Multiple and frequent training opportunities
- Professional talent management and succession planning
- Corporate health and well-being initiatives
- Commitment to diversity, equity, inclusion and sustainability
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
networking certificationsData SolutionsIndustrial EthernetNetwork SecurityPerformance MonitoringService Quality AssuranceProcess Improvement
Soft skills
LeadershipMentoringCoachingCommunicationInterpersonal
Certifications
Degree in Computer ScienceDegree in ITDegree in Communication Engineering