Business Development Representative, Call Center

Beekeeper's Naturals

Inside Sales Representative driving new business development for a leading wellness brand. Identifying and engaging retail accounts to expand VivaZen’s presence across the United States.

Posted 5/27/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Make high-volume outbound calls to qualified kratom-aware retail leads — convenience stores, smoke shops, and head shops — and close first orders through the B2B Shopify portal.
Manage every lead from first contact through close, logging all activity in CRM with accuracy and discipline. Your pipeline is your business.
Execute consistent, high-output daily dial activity. This is a results-through-volume role — you must be comfortable making 80–100+ calls per day.
When a prospect says call back next week — call back next week. Consistent follow-through is the difference between a good rep and a great one.
Introduce new accounts to the full VivaZen product line. Closing on one SKU is the floor, not the ceiling.
Maintain 90%+ CRM accuracy on all call activity, lead stages, and order entries. Your data is your book of business.
Work with Coral and Colin to improve your close rate, refine your pitch, and accelerate your path to the Order Desk.

Requirements

What you’ll need

2+ years of inside sales, telesales, or call center experience — required
Demonstrated comfort with high call volume (80–100+ outbound dials per day)
Central or West Coast time zone strongly preferred; Eastern considered for exceptional candidates
Experience selling into retail or wholesale accounts over the phone
CRM proficiency — Salesforce, HubSpot, or equivalent; must be able to manage a pipeline independently
Thick skin and tenacity — kratom retail accounts (c-stores, smoke shops, head shops) are notoriously difficult to reach; you must handle objections and unavailability without losing momentum
Driven, self-directed, and accountable — remote work is not an opportunity to work when you feel like it; it is an opportunity to outperform
1099 independent contractor status — must understand and accept this classification
High school diploma or GED required

Benefits

Comp & perks

Reliable home office setup: computer, high-speed internet, dedicated phone

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

inside salestelesalescall center experienceCRM proficiencypipeline management

Soft Skills

tenacityself-directedaccountablecomfort with high call volumefollow-through

Certifications

high school diplomaGED