Front Office Manager
BEECH Resort Fleesensee
full-time
Posted on:
Location Type: Office
Location: Ostseebad Boltenhagen • Germany
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About the role
- Management of 2 reception teams
- Preparation of shift, vacation and duty schedules
- Implementation and monitoring of standards and processes
- Regular training to ensure a high level of service
- Support in day-to-day operations
- Proactive work to enhance guest satisfaction
- Professional handling of guest feedback
- Covering Manager-on-Duty shifts
- Coordination with other departments to ensure smooth operations
Requirements
- Solid front desk experience
- Experience as a Front Office Manager or Deputy/Assistant Front Office Manager
- Ability to quickly learn IT systems, ideally Opera and Protel
- Strong communication skills
- Positive influence on the team
- Resilient and solution-oriented
Benefits
- Sign-on bonus: €1,000 gross in the first month for qualified gastronomy/hospitality professionals
- Permanent employment contract with attractive earning potential based on qualifications and experience
- Two days off per week
- Bonago Benefit Card – monthly €50 shopping voucher redeemable with over 200 premium partners
- Free employee meals
- If required, provision of a rent-free, fully furnished apartment for 6 months in a prime location in Boltenhagen near our property; the beach is only about 100 meters away
- Contribution towards your relocation costs
- 30 days of vacation
- Subsidy for capital-forming benefits or company pension scheme
- Hotel employee discounts and preferential rates with external partners
- Individual development opportunities and internal career planning / cross-training
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
front desk experiencemanagement of reception teamsshift schedulingtraining implementationguest feedback handling
Soft Skills
strong communication skillspositive influenceresiliencesolution-oriented