Senior Product Owner – Retail Channel Experience

BECU

Sr. Product Owner defining and executing product vision for BECU’s retail channels.

Posted 6/10/2026full-timeTukwila • Arizona, California, Idaho, North Carolina, Oregon, South Carolina, Texas, Virginia, Washington • 🇺🇸 United StatesSenior💰 $141,800 - $173,300 per yearWebsite

About the role

Key responsibilities & impact

Define, own, and communicate the product vision, strategy, and roadmap for retail channel systems—ensuring alignment across technology, business, and leadership teams.
Oversee systems supporting branch experiences, lending solutions, and video banking, ensuring they are maintained, enhanced, and continuously improved to meet evolving member needs.
Manage and prioritize the product backlog, balancing “keep the lights on” (KTLO) work with enhancements and strategic initiatives to maximize impact.
Translate business needs into user stories and acceptance criteria, guide delivery teams, and accept completed work—ensuring high-quality outcomes aligned to expectations.
Act as a connector across teams—partnering with business leaders, product teams, tech teams, and vendors to align priorities and drive execution.
Manage vendor-supported systems and relationships, ensuring performance, reliability, and alignment with BECU’s goals.
Identify gaps, inefficiencies, and manual processes, then break down complex problems into actionable solutions that improve workflows and scalability.
Lead and participate in quarterly planning, capacity discussions, and roadmap alignment to ensure successful delivery across initiatives.
Incorporate feedback and insights from frontline teams and members to continuously refine product capabilities and resolve complex issues or escalations.
Mentor junior team members and foster knowledge sharing to strengthen team capabilities and support long-term growth.

Requirements

What you’ll need

Bachelor’s degree or equivalent experience in a technology, business, or closely related discipline required.
7 years of related functional experience in product ownership, project management, or development roles.
Advanced degree preferred.
Expert knowledge with agile and scrum preferred.
5 years of experience developing user stories and domain experience.
Research skills required.
Leadership and negotiation skills required.
Demonstrated experience managing and maintaining vendor relationships required.
Product Owner certification preferred.
Proven ability to self-direct and identify business and customer needs and opportunities, overcome barriers, and formulate solutions with minimal supervision required.
Writing and editing skills combined with strong presentation and public speaking skills required.

Benefits

Comp & perks

401(k) Company Match (up to 3%)
4% annual contribution to your 401(k) by BECU
Medical, Dental and Vision (family contributions as well)
PTO Program + Exchange Program
Tuition Reimbursement Program
BECU Cares volunteer time off + donation match

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product ownershipproject managementagilescrumuser storiesvendor managementcapacity planningworkflow improvementproblem-solvingstrategic initiatives

Soft Skills

leadershipnegotiationcommunicationmentoringcollaborationpresentationpublic speakingresearchself-directionknowledge sharing

Certifications

Product Owner certification