Senior Product Manager – Onboarding, Access

BECU

Senior Product Manager overseeing onboarding and access experiences for BECU's members. Responsible for product execution, team collaboration, and data-driven decision making for member engagement.

Posted 6/10/2026full-timeTukwila • Arizona, California, Idaho, Oregon, Texas, Washington • 🇺🇸 United StatesSenior💰 $156,200 - $190,800 per yearWebsite

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Hard Skills

product managementproduct developmentagile methodologyproduct lifecycle managementKPI definitiondata analysisintegration managementdigital card issuancewallet integrationsaccount onboarding flows

Soft Skills

collaborationleadershipstrategic planningcommunicationstakeholder alignmentmember advocacycross-functional teamworkproblem-solvingdecision-makingperformance optimization

Tools & Technologies

origination platformsopen banking systemsvendor management systemsanalytics toolsproject management softwarecustomer relationship management (CRM)content management systems (CMS)data visualization toolsuser experience (UX) toolsperformance tracking systems

Certifications & Qualifications

Bachelor's degreeAdvanced degree (preferred)

Industry Keywords

onboarding experiencesmember-centric designcustomer feedbackproduct strategycross-functional executionproduct optimizationactivation rateslifecycle engagementvendor relationshipscompliance

About the role

Key responsibilities & impact

Drive Onboarding Product Execution: You’ll own and execute the roadmap for onboarding and access experiences, ensuring timely delivery of high-impact capabilities across login, authentication, and enrollment journeys.
Deliver Member-Centric Experiences: You’ll design and launch onboarding capabilities such as digital card issuance, wallet integrations, and account onboarding flows that create seamless first impressions for members.
Translate Strategy into Action: You’ll partner with leadership to bring strategic vision to life, breaking it down into actionable plans, prioritized backlogs, and measurable outcomes.
Collaborate Across Teams: You’ll work closely with marketing, technology, and vendor partners to align messaging, experiences, and delivery, ensuring consistency across all touchpoints.
Leverage Technology & Integrations: You’ll guide integrations with origination platforms, open banking systems, and supporting technologies, enabling scalable and modern onboarding solutions.
Use Data to Drive Decisions: You’ll define KPIs, track performance, and leverage insights to continuously improve onboarding effectiveness, activation rates, and early lifecycle engagement.
Champion the Voice of the Member: You’ll incorporate member feedback and behavioral insights into product decisions, ensuring experiences are intuitive, valuable, and aligned with member needs.
Lead Cross-Functional Execution: You’ll align stakeholders across business, risk, compliance, and operations to deliver outcomes while navigating complexity and competing priorities.
Manage Product Lifecycle: You’ll oversee the end-to-end product lifecycle—from ideation and research through design, development, launch, and optimization.
Optimize Performance & Outcomes: You’ll monitor product performance, identify opportunities for improvement, and refine the roadmap based on results and learnings.

Requirements

What you’ll need

Bachelor’s degree or equivalent work experience in a technology, business, or related discipline required.
Advanced degree preferred.
7 years of experience in product management, product development, or platform-based product roles.
Experience working in an agile environment.
Previous experience overseeing all elements of the product development life cycle required.
Experience in managing highly effective cross-functional teams required.
Previous experience understanding and determining product strategies based on the voice of the customer required.
Experience managing and maintaining vendor relationships required.

Benefits

Comp & perks

401(k) Company Match (up to 3%)
4% annual contribution to your 401(k) by BECU
Medical, Dental and Vision (family contributions as well)
PTO Program + Exchange Program
Tuition Reimbursement Program
BECU Cares volunteer time off + donation match