Director, Product Management – Onboarding & Access

BECU

Director of Product Management leading onboarding and engagement strategies at BECU. Focus on driving member growth, retention, and experience through product innovation and team development.

Posted 6/10/2026full-timeTukwila • Arizona, California, Idaho, Oregon, Texas, Washington • 🇺🇸 United StatesLead💰 $199,300 - $243,800 per yearWebsite

About the role

Key responsibilities & impact

Set product direction: Define and own the vision, strategy, and roadmap for complex products, with a focus on onboarding, engagement, open banking and lifecycle journeys.
Drive business outcomes: Align product strategy to KPIs (utilization, retention, engagement) and define success metrics to enable data-driven decisions.
Evolve priorities: Continuously refine the roadmap using insights, customer feedback, and performance data.
Lead cross-functional execution: Drive enterprise initiatives and end-to-end delivery from discovery through launch by partnering across Marketing, Digital Banking, Technology, Cyber/CIAM, UX, and product teams.
Champion the member experience: Leverage customer insights and behavioral data to inform strategy and deliver cohesive, user-centered experiences.
Guide product performance: Own portfolio outcomes, prioritization, pricing/growth strategies, and overall product health.
Provide thought leadership: Stay ahead of industry trends (onboarding, authentication, open banking) and apply insights to product innovation.
Manage and influence stakeholders: Build trust and alignment across senior leaders and cross-functional partners, effectively communicating priorities, navigating competing interests, and driving decisions without direct authority.
Lead and scale the team: Manage and develop talent, mentor across levels, and evolve team structure to support future growth.

Requirements

What you’ll need

Bachelor’s degree or equivalent work experience in a technology, business, or related discipline required.
8 years of product management or equivalent experience required, preferably within financial services.
5 years of people leader experience required.
Experience overseeing all elements of the product development lifecycle required.
Experience leading cross functional teams required.
Previous experience understanding and determining product strategies based on the voice of the customer required.
Experience managing and maintaining vendor relationships required.
Advanced degree preferred.

Benefits

Comp & perks

401(k) Company Match (up to 3%)
4% annual contribution to your 401(k) by BECU
Medical, Dental and Vision (family contributions as well)
PTO Program + Exchange Program
Tuition Reimbursement Program
BECU Cares volunteer time off + donation match

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product managementproduct development lifecycledata-driven decision makingKPI alignmentportfolio managementpricing strategiesgrowth strategiescustomer insights analysisuser-centered designstakeholder management

Soft Skills

leadershipcross-functional collaborationcommunicationmentoringtrust buildinginfluence without authoritystrategic thinkingadaptabilityteam developmentproblem solving