BeautyHealth

Field Service Technician

BeautyHealth

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

Visit company website
✨ AI Apply
Manual Apply

Salary

💰 $75,000 - $85,000 per year

Job Level

Mid-LevelSenior

Tech Stack

IoT

About the role

  • Install, maintain, and repair equipment at customer sites
  • Travel to customer sites across Southern California and other states (100% field time)
  • Submit complete and accurate data entry and documentation of service actions
  • Support internal operational teams and complete department projects
  • Provide feedback and participate in procedure/process improvements
  • Complete and process various service requests and orders
  • Participate in new-hire training and share expertise
  • Perform other duties as assigned

Requirements

  • High School Diploma or GED (or equivalent)
  • 3–5 years of experience in technical field service, technical support, or electro-mechanical device manufacturing
  • Strong troubleshooting and problem-solving skills
  • Ability to instruct and educate customers on product use, care, and maintenance
  • Familiarity with Outlook, Salesforce, Adobe Acrobat, and Concur
  • Excellent oral and written communication skills
  • Strong interpersonal and customer service abilities
  • Organizational skills with ability to prioritize and multitask
  • Detail-oriented, proactive, and self-motivated team player
  • Ability to work evenings and/or weekends as needed
  • Authorized to work in the U.S.; valid driver's license and ability to meet car rental requirements
  • Ability to travel within the U.S. for up to 1–2 weeks at a time
  • Reliable transportation for local travel (mileage reimbursed)
  • Ability to lift and move up to 85 lbs.