Label Relations Coordinator

Beatport

Label Relations Coordinator managing client relationships for Beatport's Music Services team. Supporting labels, distributors and organizations in the digital music industry.

Posted 7/1/2026full-timeLondon • 🇬🇧 United KingdomJunior💰 £27,000 - £30,000 per yearWebsite

About the role

Key responsibilities & impact

Managing day-to-day support for a portfolio of label clients.
Acting as the primary point of contact for client questions and issues.
Advising clients on industry best practices, distribution workflows, and platform functionality.
Building strong relationships with our clients, as well as external labels, distributors, and industry partners.
Supporting the onboarding and training of new clients.
Working closely with Operations, Product, Engineering, and Marketing teams to resolve issues.
Sharing client feedback to help improve products and services.
Staying informed on digital music trends, DSPs, and distribution best practices.

Requirements

What you’ll need

1–2 years' experience within the music industry, ideally in Label Relations, Client Success, Account Management, Artist & Label Services, or similar roles.
Experience using Zendesk or a similar ticketing or customer support platform.
Experience working with labels, artists, distributors, aggregators, or other music industry partners.
Understanding of digital music distribution, DSPs, and associated workflows.
Knowledge of music metadata standards, release marketing best practices, and royalty reporting processes.
A strong understanding of the digital music ecosystem and the technologies that support it.
Excellent attention to detail and the ability to manage multiple priorities.
Strong written and verbal communication skills, with confidence communicating via email, phone, and video calls.

Benefits

Comp & perks

Participation in company's annual bonus pool program
A professional environment with room for creativity and fun
VIP Access to local music events & Livestreams
Enhanced holiday allowance
Focus Days
BUPA Health Insurance
Learning Days
Employer matched pension + More

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Client OnboardingRoyalty Reporting ProcessesDistribution WorkflowsAttention to DetailDigital Music Ecosystem Knowledge

Soft Skills

Relationship BuildingMulti-Priority Management