BEARPAW PRODUCTS

Financial Planning and Analysis

• You manage all incoming invoices and supporting documents: review, sort, scan, and correctly record them in DATEV
• You handle the finance department’s physical and digital mail inboxes
• You maintain the dunning process and manage outstanding receivables
• You process customer tickets related to payment issues and coordinate with Sales and customers
• You prepare the bookkeeping so the auditor can take over at any time
• You ensure that all accounting documents are uploaded to DATEV completely, accurately, and on time
• You keep our receivables under control and actively pursue dunning

Finance & Accounting

Ecommerce

• Development and optimization of the Shopify store
• Management of marketplace strategy (Amazon, Etsy, etc.)
• Planning and execution of campaigns with a focus on revenue and retention
• Use of tools such as Google Ads, Meta, Klaviyo, etc.
• Develop and test data-driven hypotheses (A/B testing)

Shopify E-Commerce Manager

Customer Success Manager

• erste Anlaufstelle für Kunden per Telefon, E-Mail, WhatsApp oder im Store
• Angebote für Händler und Endkunden erstellen
• Beratung zu Produkten im Store und am Telefon
• Retourenprozesse betreuen
• Regelmäßiger Kontakt mit Händlern um Beziehungen zu pflegen
• Unterstützung bei Kaltakquise neuer Partner

Customer Success Teammitglied

• Active customer support in retail
• Proactive customer engagement via phone or Microsoft Teams
• In-store consultation and professional customer reception
• Turning customer interactions into a memorable experience

Customer Success Manager – m/f/d

Executive Assistant

• Information hub for the COO
• Project management for key initiatives
• Managing the COO’s calendar
• Preparing and following up on meetings
• Serving as the interface between the COO and CEO
• Documenting and improving core processes

• Document management: Ensure all supporting documents are complete; scan and file invoices
• Incoming mail handling: Open, review and sort postal mail
• Email inbox preparation: Organize the finance department's digital inbox
• Collaboration with auditors: Ensure all documents are complete and properly filed

Backoffice Finance Assistant – m/f/d

• Finance & document management: Ensure all supporting documents and receipts are complete, scan, organize and create invoices
• Office organization: Ensure smooth day-to-day office operations and maintain well-structured administrative processes
• Mail & email management: Review and organize incoming mail, both digital and physical
• Support for the finance department in administrative and organizational tasks

Office & Finance Manager

• Active customer support in retail
• Proactive client engagement via phone and Microsoft Teams
• In-store consulting and advisory for customers
• Making customer interactions a memorable experience