Beamery

Customer Success Manager

• Handle overall responsibility for managing enterprise customer relationships across an assigned book of enterprise level business
• Act as liaison between product management and the customer, communicating the Beamery roadmap and translating how upcoming capabilities will influence customer talent strategies
• Work closely with Professional Services to identify new opportunities and facilitate smooth transitions following initial or follow-on deployments, ensuring Beamery is fully integrated into customer processes and talent technology ecosystems
• Monitor and facilitate customer adoption of platform features and functionality, surfacing insights on evolving business needs back to Beamery's product and commercial teams
• Leverage customer relationships for prospect references and case study development, in partnership with Marketing
• Prioritize and drive resolution on escalated customer issues, coordinating across Support, Engineering, and Product as required
• Be the voice of the customer acting as their internal advocate within Beamery to influence roadmap, support prioritisation, and product direction

Full-stack Engineer

• Regularly shipping scalable, performant software as part of a Product team
• Set the standard for operational awareness, supporting your team to own their services end-to-end
• Collaborate with Product and Engineering Managers on initiatives by scoping and sizing for new projects and features for your team
• Design solutions, produce architectures and write RFC’s for new projects and features for your team
• Coaching and mentoring Engineers all the way up to Senior level
• Evangelise Beamery Engineering technical standards through Tribes
• Collaborate on delivering your teams solutions with non-technical stakeholders including Sales, Customer Success and our high profile, Fortune 500 customers

Staff Engineer

Performance Marketing

• Own and execute outbound prospecting strategy targeting enterprise accounts across key verticals
• Build and optimise multi-channel sequences (email, LinkedIn, phone, intent signals) via HubSpot, Clay, and Apollo
• Define ICP segmentation and account prioritisation frameworks; monitor pipeline health and report to leadership weekly
• Partner with AEs and content/product marketing to align outbound motions and develop messaging for CHRO and VP Talent personas
• Design and iterate AI agent workflows to automate prospecting, outreach, lead qualification, and follow-up
• Leverage LLM-powered tools (Clay AI, Make, or custom solutions) to build scalable, autonomous outbound pipelines
• Instrument agents with feedback loops and quality controls; ensure compliance with GDPR
• Evaluate emerging AI tooling and document agent architectures so workflows are reproducible and auditable
• Build dashboards in HubSpot or BI tooling for real-time pipeline and agent performance visibility
• Partner with Finance team members on data flows, attribution, and CRM hygiene; contribute to quarterly GTM planning

Customer Success Manager

Staff Engineer

Demand Generation Manager – AI Agent